FAQ – Landlord Insurance
Here are some of the questions we are frequently asked about our
landlord insurance. If you can't find the answer to your question
here, please call us on 0844 892 1750.
What cover do I need to arrange on behalf of my tenants?
You need to ensure you have building cover in place. If you are
renting out your property furnished, you should consider getting
contents insurance.
Can Towergate Insurance arrange immediate cover?
Yes. You can either speak to one of our specialist advisors on
0844 892 1750 or purchase online.
What happens to my tenants if my property becomes
uninhabitable?
We will cover the cost of alternative accommodation for up to 20
percent of the sum insured. See page 13 of the policy wording
booklet for more information.
How do I pay my premium?
You can pay by debit or credit card over the telephone, monthly
instalments or by posting a cheque to: Towergate Connect, Suite N,
The Octagon, Middleborough, Colchester, Essex CO1 1TG.
Can Towergate Insurance insure my portfolio of properties?
Yes, we can. There is no limit to the number of properties we
can insure per landlord. The more properties you insure with us,
the more of a discount we can provide.
Can I have accidental damage cover?
Yes. Whether your property is professionally managed or not we
can add this on to your policy as an optional extra.
Do you provide property owners liability insurance?
Property owners liability insurance comes as standard as part of
your buildings cover. If you require contents only cover this will
need to be an add-on to the policy. Call our sales team on
0844 892 1750 for more information.
What do I do if I need to cancel my cover?
You are entitled to a full refund of the premium paid if you
find the policy unsuitable for your needs and cancel it within 14
days of receipt of your policy documents (as long as no claims have
been made). If you need to cancel cover after that time,
cancellation charges will apply. Please call us or notify us in
writing with the reason for cancellation and state the date from
which you need cover to cease. If you have any other queries please
don't hesitate to contact the customer services team on
0844 892 1750.
