Hotel and Guesthouse Insurance

Accommodating your hotel & guest house insurance needs, whether you run a bed and breakfast, a boutique hotel or a guesthouse.

When it comes to the hospitality industry, we know that every business is unique. From buildings and contents cover through to business interruption and loss of licence, you can be sure that our hotel and guest house insurance policy is designed specifically for your business.

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Here to help

For a quote or insurance advice call:

0844 346 0409

01883 724013

Weekdays 8:30am - 6pm

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Beat your renewal by 5%

Great value now, and when you renew. Call us today and we will beat your renewal price by 5%. And you’ll pay the same price if you renew with us next year**.

This offer is only available when you call us.

See terms and conditions.

**Offer available to new customers only. Not in conjunction with any other offer. 5% off the total renewal price, including fees & charges if applicable, from your current insurance provider, applies to like-for-like cover. Subsequent renewal price, including fees & charges, will be held at the same price subject to no claims being made. Offer not available online or in conjunction with any other offer. Subject to: Minimum price of £100, sight of renewal notice within 14 days of inception and underwriting acceptance of Towergate scheme. Offer expires: 31/7/2014 but can be withdrawn at any time. Calls may be recorded.

0844 346 0409

01883 724013

Weekdays 8:30am - 6pm

Enter your renewal price

£ Show price

Features

Hotel & guesthouse insurance features

  • Buildings insurance

  • Accidental damage cover

  • Loss of licence

  • Business interruption

  • Employers' liability

  • Public liability

  • Products liability

  • Legal expenses insurance including cover for contract disputes

Prefer to spread the cost of your policy?

Paying by direct debit is an affordable and convenient way to pay for your policy. Through our preferred provider, Premium Credit Limited (PCL)*, you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments.

To find out more about PCL and direct debit payments, select Direct Debit.

*To understand more about how PCL work together with Towergate, please read our Regulatory Information.

Exclusions

Hotel & guesthouse insurance exclusions

  • Policy excess as shown in your policy documents

  • Deep fat frying condition for those with frying equipment

  • Minimum security condition

  • Play equipment warranty for those with play equipment

Exclusions vary depending on the type of cover chosen within your hotel and guesthouse insurance. Please see policy documents for full details

FAQs

Hotel & guesthouse insurance FAQs

  • What insurers do you use as a Broker?

  • We use some of the top insurers on the market, Towergate Commercial Underwriting, NIG, Zurich, Fortis, Groupama and Liverpool Victoria

  • Can you offer cover for Hotels with leisure facilities?

  • Yes. Through our panel of insurers we are able to offer cover for those larger premises offering leisure facilities

  • Can you offer subsidence cover and buildings insurance?

  • Yes, we can offer both covers for the premises, whether it's your own home you are operating as a B&B or a Hotel you lease

  • Where can I find more information about monthly Direct Debit?

  • If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.

Claims

Hotel & guesthouse insurance claims promise

With Towergate you can be confident that, in the event of the worst happening, your claim will be handled by a dedicated claims team offering the exemplary, fast and efficient service that we expect from our own teams and from our partners.

Simply contact the hotel and guest house claims team using the details within your policy documents, or call us on 0844 892 1384 and we will put you through to the claims team. They will talk with you about your claim, guiding you through your next steps and taking you through the process.

Furthermore, if you feel you need additional support or if you have concerns about the progression of your claim, our in house team are always on hand to help.

Reviews

Product Reviews

93% of customers liked our products (1079 reviews)

DateProductScoreCustomer Comment

RIB Insurance (Renewal)

++

Fast answering of the phone, friendly and very knowledgable staff who are willing to share their experiences and expertise. A pleasure to deal with this company.

Specialist Insurance (New Policy Holder)

++

Lorraine Francis was very thorough, had a great telephone manner and I really felt as though she understood what we needed. She took time to call back at an agreed time the next day and made the whole process much more personal than most. I would definitely refer any friends and family to Towergate and specifically Lorraine.

Static Caravan Insurance (Renewal)

++

Very good service and prompt answer to telephone!

Specialist Insurance (New Policy Holder)

-

We wanted holiday home insurance and Towergate offered a policy that did not cover many contents if unoccupied for a period. Holiday home insurance should cover unoccupied periods. We were also overcharged as the policy amount, VAT and Towergate fee added up to less than the amount taken by Towergate. When we asked for the policy to be cancelled as it was not suitable for holiday home purposes Towergate did not do this and we had to call again to ask for cancellation. In the end we received a full refund but overall the experience was not good.

Dinghy Insurance (Renewal)

++

Very happy

I have three boats insured on two policies - I wonder whether it would be to our mutual advantage if they were all on one policy

Unoccupied Insurance (New Policy Holder)

+

All questions answered to my satisfaction and in the circumstances, renewed the policy

Household Insurance (New Policy Holder)

++Latest:++

Simon Sorrentino was excellent on the phone, explaining things and answering questions, without being all jargon-y or pushy. He was very pleasant and made the process of switching my insurance to meet our new needs (as foster parents) a pleasant and easy one.


On 16-Sep-2014 the customer changed their rating and added:
It is very useful to be able to have specific insurance needs met now that we are fostering.

See this exchange on Feefo

Touring Caravan Insurance (New Policy Holder)

+

good service no problems.

Park Home Insurance (New Policy Holder)

++

Please inform me of any updates or renewals for next year

Jet Ski Insurance (Renewal)

+

Pleased I can now receive my insurance documents in electronic form.

View all reviews >>

0844 346 0409

01883 724013

Weekdays 8:30am - 6pm

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