Military Kit Insurance

Worldwide insurance for your military kit, personal possessions and room or home contents

Our flexible military kit insurance, also known as 'Right dress' insurance, protects your kit, personal possessions and offers liability cover for accidental damage to your mess or quarters.

20% Discount and £30 Cashback

Offer applies when you take out Kit Insurance and Kit and Home Contents Insurance*

See terms and conditions.

*Offer available to new customers only. Discount is issued immediately. Cashback will be paid by bank transfer following payment of 3 months’ premium and within 6 months of purchasing the policy. Offer applies to Basic Right Dress, Right Dress and Right Dress Advantage products only. Offer expires: 31/03/2015 but can be withdrawn at any time. Calls may be recorded.

For a quote or insurance advice call:

01242 533 747
01162 407733 +44 outside UK. Weekdays 9am - 5pm
Get a quote
or
Request a callback
Features

Military kit insurance features

  • Cover for uniform and kit issued on a permanent or temporary basis

  • Insurance for your purchased uniform and kit

  • Cover for your civilian clothing

  • Cover for your personal effects including valuables, sports equipment, specified laptops, iPods and MP3 players

  • Liability to cover accidental damage to your mess or quarter accommodation

  • Personal legal liability, paying your legal costs if an incident caused by you injures others or damages their property

  • Home or room contents

  • Option to include pedal cycles and mobile phones

  • 24-hour domestic helpline to help you source a local tradesman in an emergency

  • Cover for children's personal effects at boarding school/university

Optional extra cover

  • Optional buildings cover up to £1 million

  • Option to include legal expenses

  • Extension to include professionally leased properties if you're posted overseas, and we'll continue to cover your building and contents

Prefer to spread the cost of your policy?

Paying by direct debit is an affordable and convenient way to pay for your policy. Through our preferred provider, Premium Credit Limited (PCL)*, you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments.

To find out more about PCL and direct debit payments, select Direct Debit.

*To understand more about how PCL work together with Towergate, please read our Regulatory Information.

Exclusions

Military kit insurance exclusions

  • The first £50 of each and every claim, except for claims in respect of laptops, when the excess is the first £125 of each and every claim.

  • Service firearms and their ancillaries.

  • Loss or damage caused by wear, tear, depreciation, rot, fungus, beetle, moth, insects, vermin, domestic pets, infestation, damp, rust, mildew, atmospheric or climatic conditions, the effect of light or other gradually operating cause

  • Mechanical or electrical breakdown or misuse

  • Pedal cycles unless specified

  • Any living creature

  • Loss of mobile phone air time

  • Loss or damage to laptop/tablet computer unless specified

  • Certain losses or damage if any endorsement/clause is shown on your policy schedule

  • No cover is provided for boats, boards or water craft of any kind

  • No cover is provided for items used for business or professional purposes

  • No cover is provided for any motor cycle, or other mechanically or electrically propelled vehicle, aircraft or caravans

  • Restrictions apply for theft from an unattended vehicle

These are just some of the key exclusions/limitations, full details will be found in policy wordings.

FAQs

Military kit insurance FAQs

Is accidental damage included?

Yes, if items you own or are responsible for are accidentally lost or damaged they are covered.

Am I covered if I am posted out of the UK?

You are covered worldwide, except for home contents where cover is restricted to the address shown but if you move within the UK or abroad providing you let us know your new address in advance full transit cover will be given

If I have to claim what amount will normally be deducted from my claim (the excess)?

The standard excess is only £50. The laptop excess is £125.

Does the excess increase if the claim is as a result of transit damage or because items were stolen from my car?

No but if you leave items unattended in your car they must be locked out of sight in the boot or locked in a glove compartment. Leaving items on display or hidden under a coat on the back seat will only attract the attention of thieves.

I have a household insurance with another company. Can I just insure the items I am likely to take on an unaccompanied posting?

Our policy is designed specifically for the needs of members of HM Forces. We have over 60 years' experience in providing special answers to your special needs. If we just insured you when you were unable to find cover for a period when you were most at risk our other clients would be subsidising you. If we were to charge an inflated rate for this period then ultimately it would be better to insure all of your possessions permanently. We don't even need to know about an unaccompanied posting.

Should I show the total value of everything under the home contents section and then just the amount I am likely to take with me under the other sections?

No, all you have to do is show the full value of the items you own under each section. There is no need to insure personal items like watches and jewellery twice. The total value of all of the sections you select should then represent the total value of all of your contents and possessions.

What happens if I want to claim?

Just contact us and in over 95% of the cases we will deal with your claim. Sometimes we feel that the appointment of a loss adjuster will help you to present your claim and speed its progress. Our claims staff understand the needs and the lifestyle of HM Forces thus avoiding the need for you to explain how your job can have an impact on claims reporting and responses to letters.

Where can I find more information about monthly Direct Debit?

If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.

If you have any other queries or wish to discuss any of the points covered above further then please don't hesitate to contact the Sales Team on +44 (0)1242 533 747 or send an email to: Militarykitandpet@towergate.co.uk

Claims

Military kit insurance claims promise

With over 60 years' experience in the military insurance market, and with a dedicated team of seven military claims professionals in our offices in Leicester, you can be sure that you have the benefit of talking to military insurance experts should the worst happen.

We are available from Monday to Friday, 9am to 5pm, however if you have a more urgent claim, we have an out of hours emergency service available too.

Your military kit insurance claim

Simply call us using the phone number in your policy documents and you will be talked through the details of the claim. You will be advised you of the next steps and guided you through the process right through to settlement.

In line with our service pledge, we will act within 24 hours of being notified of your claim and within five days if you provide us with new information on an existing claim, to ensure that your claim is settled as quickly as possible.

Most importantly of all, when your claim is settled we will ensure speedy payment by BACS straight in to your bank account or to the supplier.

Documents

Military kit insurance policy documents

Policy Wording [pdf, 301 KB] Policy Summary [pdf, 96 KB]
Customer Reviews (12)

Our Military Insurance service rated at 92%

Based on 12 independent customer reviews.

DateProductScoreCustomer Comment

Military Kit Insurance (Renewal)

-

Wrong quote sent, I think if I had not contacted the help desk I would have been charged a higher amount


On 08-Aug-2014 the supplier responded:
Thank you for your response, if you wish to discuss further or there is anything we can do to help please contact us on 01242 533 747

Many thanks,
Towergate Feefo team.

Military Home Insurance (Renewal)

+

When you are speaking to someone, they are courteous and helpful and the process is smooth. But general administration/paperwork is lacking. I did not receive my renewal this year and had to ring up three times to get a copy.

Military Insurance (New Policy Holder)

++

Thank you very much

Military Insurance (Renewal)

+

Efficient,friendly,and helpful. Much better than my recent experience with government agency helplines!

Military Insurance (Renewal)

+

The operative listened and responded to my request.

Military Insurance (New Policy Holder)

+

OK

Military Insurance (New Policy Holder)

++

I have always been extremely impressed with the service which Towergate Wilson provide this unit. In particular Jennie Taylor in the Service Funds Dept is an absolute star, always accommodating my last minute requests, never phased by any issues I might have (extremely knowledgable) and always seeking to provide me and my unit with the best possible outcome. I have had a few enquiries from other providers to move to their organisations for insurance and Service Fund administration and I have always turned these down immediately because of the experiences I have enjoyed with Towergate Wilson.

Military Insurance (New Policy Holder)

++

Every time i call with a quiery, your team are quick and explain exactly what i need.

Military Insurance (New Policy Holder)

+

Have always provided a reasonable service. After a claim, were significantly more efficient at resolving it than other insurers were. Seem to understand the needs of military insurance, although their off the shelf policies aren't really geared towards the requirements of someone in SSSA.

Military Insurance (Renewal)

++

Very informative and helpful, left me in no doubt, what was covered in the policy. nothing else to add, except I would recommend to any other associations.

View all reviews >>

For a quote or insurance advice call:

01242 533 747
01162 407733 +44 outside UK. Weekdays 9am - 5pm
Get a quote
or
Request a callback
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92%

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