FAQ - Fleet insurance
What is a fleet insurance policy?
A Fleet insurance policy is an insurance policy, often made up
of various sections of cover, which is specifically designed for
the needs of a business which uses a number of trucks, vans and
cars. Fleet insurance policies are generally categorised depending
on the amount of trucks or HGVs that need to be added to the motor
section of the policy. The fleet insurance policies offered by
Towergate are for companies or individuals running more than five
trucks of 7.5T or over.
What is included with the fleet insurance policies offered by
Towergate?
The fleet insurance policies available from Towergate are multi
section - enabling the customer to choose which sections they
require. A wide selection of insurance covers are available, all
designed to meet the needs of a commercial fleet operator.
The Insurance covers available include motor fleet insurance,
commercial motor, goods in transit, employers and public liability
insurance, engineering insurance, legal expenses, business
interruption and directors and officers insurance.
How do I purchase a fleet insurance policy?
Towergate is committed to delivering a market leading service to
our fleet customers. If you request a quotation from us for your
fleet of commercial vehicles, we will arrange for one of our
account executives to visit your premises to collect the details
necessary for us to deliver a quotation. All our account executives
are highly qualified in commercial insurance and have many years
experience in the HGV insurance market. In order to further
understand the pressures and responsibilities involved in operating
a modern transportation business, many of our account executives
have successfully undertaken Health and Safety and Transport
Manager's CPC qualifications.
Before we visit you for the first time you will be sent a
profile of your account executive, detailing their qualifications
and experience in the commercial vehicle insurance sector. This
will include a photograph so you know who to expect.
So what else makes you different from your competitors?
When it comes to insurance, everyone wants the same thing - the
best possible cover at the best possible price. At Towergate, we
are committed to delivering a competitive fleet insurance product
that doesn't scrimp on cover.
How do you do it?
The calculation that sits behind a commercial motor fleet
insurance premium is based almost entirely on the claims history of
the fleet. The average cost of historic claims per vehicle is
calculated and then used to predict the insurer's outlay in the
coming policy year. The cost of claims is therefore the most
significant factor in calculating your new premium.
We use proven risk management techniques to reduce the cost of
your claims and therefore stabilise or reduce your insurance
premiums. These risk management programmes range from driver
training or profiling to health and safety consultancy or forward
facing accident cameras and on board telematics systems. More often
than not our insurer partners are willing to fund some or all of
the cost of these risk management programmes.
What happens once I have bought a policy?
Once we have set up your policy your account executive will
introduce you to your account manager and your claims liaison
manager as well as initiating your risk management programme (where
applicable).
Meetings will be arranged with your claims liaison manager who
will review the effectiveness of the risk management programme and
the progress of specific claims with your insurance company.
Detailed management information will be provided by your claims
liaison manager which will include a full analysis of driver and
accident causes. These reports will provide you with the
information necessary to make the business and risk management
decisions which will lead to the best reduction in claims
costs.
I didn’t really budget for Fleet Insurance, so I'm looking to
get the cheapest policy in place that will still provide good
cover. What is the £100 quote guarantee about?
At the moment we are running a promotion to guarantee to beat
your fleet insurance renewal quote or we’ll give you £100.
