FAQ - Listed Property Insurance
Here are some of the questions we are frequently asked about our
listed property insurance. If you can't find the answer to your
question here, please call us on 0844 892
1750.
How do I know if my property is listed?
This information will be on the deeds of the house when you
purchased the property.
What excess do I have to pay on this policy?
You can choose an excess from £50 to £250. If you go for the
higher amount this will reduce your premiums. Certain types of
constructions have a higher excess - such as flat roofed
properties. For more information speak to one of our sales advisors
on 0844 892 1750.
Can Towergate arrange immediate cover?
This depends on your circumstances and the type of property you
want to insure. The quickest way to find out is to speak to our
advisors today on 0844 892
1750.
What do I do if I need to cancel my cover?
You are entitled to a full refund of the premium paid if you
find the policy unsuitable for your needs and cancel it within 14
days of receipt of your policy documents (as long as no claims have
been made). If you need to cancel cover after that time,
cancellation charges will apply. Please call us or notify us in
writing with the reason for cancellation and state the date from
which you need cover to cease. Remember, if your policy is in more
than one name, all policyholders will need to sign the letter. If
you have any other queries please don't hesitate to contact the
customer services team on 0844 892
1750.
Would you insure my property if it is both listed and timber
framed?
Yes. We can cover for both of these situations.
Do I have to keep my property maintained?
If you have a flat roof, a professional builder or roofer will
need to visit your property every 8 years to inspect it and any
necessary repairs should be carried out.
Would I still be covered for theft under this policy?
Yes. As long as there is forcible entrance into or exit from
your property you will be covered.
