FAQ
Here are some of the questions we are often asked about
residential park home insurance. If you can't find the answer to
your question, please call us 0800 496 1516 and talk to our
ever-helpful, expert team.
Will my home be insured for storm damage?
Yes, our policies provide cover against a wide range of perils
including storm.
What am I likely to receive if my home is damaged beyond
repair?
We will replace your park home with its brand new equivalent and
pay any associated costs for site clearance, delivery and
re-siting, provided your sum insured is sufficient. We will also
pay the cost of replacing your contents as new, again provided you
have insured for a sufficient amount.
Will my park home be covered when I am away on holiday?
So long as you are not away for more than 30 days, your property
and contents will be insured in the same way as when you are living
in it. If you are away for more than 30 days, some events will not
be insured, e.g. frost damage to plumbing and/or escape of
water.
How much will I have to pay as an excess if I have to
claim?
Nothing at all for the majority of claims, the only exception is
on claims for subsidence where an excess of £500 applies.