FAQ - Underpinned Property Insurance
Here are some of the questions we are frequently asked about our
underpinned property insurance. If you can't find
the answer to your question here, please call us on 0844
892 1750.
How long does it take to arrange underpinned property
insurance?
The process of getting on cover for your underpinned property is
slightly longer than on a standard home. This usually takes around
7-14 days. The process includes a site survey.
Do I have to arrange a site survey?
Towergate Insurance will arrange a survey on the property. This
is an underwriting requirement before we can commence insurance
cover. This will cost you a flat fee of £174.
How do I find out an approximate premium price?
Contact us to get an indication of the premium. If you are happy
with this indication we will require a proposal form along with
your building documentation. We will then send this information to
our underwriters who will give a more accurate premium.
What other documentation do I need to send in with the proposal
form?
You need to send us any structural engineering reports and
certificate of structural adequacy.
What if I can't find all of the necessary documentation?
We will still be able to provide you with an indication premium
from the proposal form you complete and send into us.
Would I still be covered for subsidence, heave or landslip with
underpinned property insurance?
Yes. We will still provide this cover for you, with an excess of
2.5 percent of the buildings sum insured, up to a maximum of
£5,000.
I have sold/am in the process of selling my underpinned
property - can the underpinned insurance policy be transferred to
the new owner?
Yes. This policy can be transferred to new owners. Contact us to
arrange the transfer.
What do I do if I need to cancel my cover?
You are entitled to a full refund of the premium paid if you
find the policy unsuitable for your needs and cancel it within 14
days of receipt of your policy documents (as long as no claims have
been made). If you need to cancel cover after that time,
cancellation charges will apply. Please call us or notify us in
writing with the reason for cancellation and state the date from
which you need cover to cease.
Can I arrange contents cover as well?
Yes. We can provide contents insurance cover as well as
buildings cover. Just add these requirements to the proposal
form.
Can I arrange insurance cover if I am in the process of
underpinning my property?
Towergate Insurance will provide full cover once work has been
completed.
I only plan to use my underpinned property for holidays. Will
Towergate Insurance still arrange cover for this?
Yes. We can provide cover for holiday usage only.
