Home Insurance for Criminal Convictions

If you’ve been turned down elsewhere, ask Towergate.

  • We aim to provide cover if you or someone else in your home has a conviction
  • We take the protection of sensitive information very seriously
  • Wide-ranging cover options including accidental damage and property owners liability

Get a quote online through our quote and buy system

Make an enquiry

Call and speak to our staff in confidence

0344 892 1750
0344 892 1750

We’re here for you Weekdays 9am - 7pm, Sat 9am - 1pm

Norman in his dressing gown
Hercule

If you or someone in your household has a previous conviction, we aim to offer home insurance cover where others won't.

A different approach

At Towergate Insurance we take a different approach and when you tell us about your convictions, or about those of others within your home, we aim to find you cover regardless. Plus, you can be sure that your information will be safe in our hands - we understand that the details that you disclose to us are sensitive - your privacy is our concern.

Working with you as an individual

We work with every customer on an individual basis. Our team of underwriters will take your specific conviction into account, from a small fine through to a custodial sentence, and we will look into placing cover for you from our specialist home policy.

Feature rich cover

The cover you are offered will be tailored uniquely to your circumstances and can include your buildings and contents with an option for accidental damage cover. Plus, in some cases we can extend your policy to include property owner's liability, occupier's and personal liability, family legal protection, and more.

Expert claims team

If you need to make a claim, our dedicated team will work quickly and efficiently, ensuring high levels of customer service through to settlement.

These are just some of the key features and exclusions, full details will be found in your policy wording. Show policy documents

Home Insurance for Criminal Convictions Claims

Handling all claims up to a value of £25,000 ourselves, you can be sure that you have the benefit of talking to our specialist home insurance experts should the worst happen.

Our dedicated claims professionals are all trained and experienced in managing property insurance claims and are available from Monday to Friday, 8.30am to 5.30pm.

simply call us using the number in your policy documents and our team will talk you through the details of your claim. We will advise and guide you through the next steps and will stay in regular contact with you right the way through to a fair and honest settlement.

Need to make a claim?

Call or email us with; your policy number, a phone number to reach you on, details of your claim and photos where possible.

0344 346 3259

Lines are open Monday to Friday, 8.30am-5.30pm

Home Insurance for Criminal Convictions Articles & Guides

Providing insurance has given us plenty of knowledge about what we insure, check out our property hub full of useful tips and guides:

Washing laundry clean cotton blue fresh

insurance guide

Tenants Contents' Insurance Guide

Tenants contents' insurance covers your belonging if you live in a rented home or let a property of any kind and want to cover only your contents. Read out useful guide for all the info to help find the right tenants' contents cover.

Subsidence

video

What is Subsidence?

In this video we uncover what insurers mean by ground movement and what you can do if you’ve been refused cover based on your property’s history of ground movement.

Bee Infographic

infographic

Attracting bees to your garden

Not only are bee populations struggling across the world they also provide a valuable service to our crops and gardens. Find out how you can easily create a garden haven for bees that not only provides easy to gather pollen but rest areas and shady spots that will keep them coming back!

Home Insurance for Criminal Convictions FAQs

What excess do I have to pay on this policy?

You can choose an excess from £50 to £250. If you go for the higher amount, this will reduce your premium. Certain types of constructions have a higher excess - such as flat-roofed properties. For more information speak to one of our sales advisors on 0344 892 1750.

Can Towergate arrange immediate cover?

This depends on your circumstances and the type of property you want to insure. The quickest way to find out is to speak to one of our advisors on 0344 892 1750.

What do I do if I need to cancel my cover?

You are entitled to a full refund of the premium paid if you find the policy unsuitable for your needs and cancel it within 14 days of receipt of your policy documents (as long as no claims have been made). If you need to cancel your cover you will be charged relevant administration costs for setting up the policy. Please call us or notify us in writing with the reason for cancellation and state the date from which you need cover to cease. Remember, if your policy is in more than one name, all policyholders will need to sign the letter. If you have any other queries please don't hesitate to contact the customer services team on 0344 892 1750.

Would you insure my property if it is both listed and timber framed?

Yes. We can cover for both of these situations.

Do I have to keep my property maintained?

If you have a flat roof, a professional builder or roofer will need to visit your property every 8 years to inspect it and any necessary repairs should be carried out.

Would I still be covered for theft under this policy?

Yes. As long as there is forcible entrance into or exit out of your property, you will be covered.

Where can I find more information about monthly Direct Debit?

If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.. Premium Credit is offered to selected clients only.

Request a callback

Full name   Contact number     Email address     Please note: This service operates only during office hours.