What has the reaction been so far? What’s going well?
Our members often work in isolation or need to execute a broad number of tasks that they are unfamiliar with. This is even more true now so many are under extra pressure as the result of the coronorvirus.
In response, we have placed greater emphasis on our wellbeing and guidance offering which include regular formal and informal chats and events that allow members to problem solve and share what they wish to. Before, these were held on our premises, so we have switched to using inline platforms to keep us connected.
As a result, we are able to deliver honest advice, share information relevant to small business support and ensure no-one is isolated while they are isolating.
We have also re-designed our space for hire so it is more flexible and suited to the needs of small businesses who will need to re-start their efforts once we are allowed back to work.