Coronavirus help and support for our insurance customers


Warning

Warning – potential fraud scams relating to “Towergate Properties Limited” or “Towergate Properties Department" or “Go West With Mickey”.

"Towergate Properties Limited" or "Towergate Properties Department"

If you receive a message purporting to be from "Towergate Properties Limited" or "Towergate Properties Department", please do not reply to or engage with it in any way. These messages are not from Towergate Insurance and are part of a fraud scam. Towergate Insurance has no connection with the "Towergate Properties Limited" or "Towergate Properties Department" entities.

It has come to our attention that certain third parties are alleging that an entity, known as “Towergate Properties Limited” or “Towergate Properties Department”, operates a scheme for the provision of keys or the payment of deposit funds in respect of holiday lets or other short term rental apartments (“schemes”). 

Towergate Insurance have received a number of enquiries from people who state they have been unable to contact Towergate Properties Limited or Towergate Properties Department, and have mistakenly elected to contact Towergate Insurance regarding the above schemes. 

Please note that Towergate Insurance do not operate and have never operated, and we do not have any involvement whatsoever in, any such schemes, and have no connection with the “Towergate Properties Limited” or “Towergate Properties Department” entities. 

If you believe you may have been exposed to fraud, you should consider reporting the matter immediately to your local Police Authorities and also to the website that carried the relevant advertisement.

"Go West With Mickey"

Towergate Insurance do not, and have never, provided insurance cover to, or arranged insurance cover on behalf of the organisation ’Go West With Mickey’.

We have been monitoring their activity, and despite a previous request to cease making representations to their customers that Towergate Insurance provided insurance covering holidays booked through them, we recently became aware that they were still issuing terms and conditions and invoices to customers which indicated that such cover was available.

We have now issued them with a formal warning to cease and desist in this activity, and are informing any of their customers who contact us that the holidays they book through Go West With Mickey do not benefit from insurance cover provided by Towergate Insurance.

If you believe you may have been exposed to fraud, you should consider reporting the matter immediately to your local trading standards office and local Police Authorities, and also to the website that carried the relevant advertisement.