Veterinary Practice Insurance

Tailored cover for all types of medical practice, including veterinary surgeries, doctors surgeries, dental practices and dental laboratories. Standard cover includes:

  • Free access to Towergate Risk Support, an online health and safety and HR support portal which includes 13 accredited e-learning modules
  • £4m business interruption cover over a 24-month period
  • 24-hour business emergency helpline

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0330 123 5250
0330 123 5250

Weekdays 8:30am - 5.30pm
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Veterinary Practice Insurance Features

Loss or damage to medical equipment, including temporary use outside your practice

Practice contents are covered both within and away from the practice, for example if patients take away equipment for short-term monitoring, or scanning machines are taken off site by a vet – providing it is only temporary. Refrigerated drugs and vaccines are covered up to £30,000 at any one location, and £5,000 per fridge. This can be increased upon referral if required.

Accurate valuations of your practice or surgery

Through our trusted partner, we can offer free desktop valuation reviews – that can indicate whether the amount you have valued your building at is adequate. Should this indication suggest over or underinsurance, we can help you to arrange a full, on-site valuation with a pre-agreed price from our partner CPA.

Public liability cover

When dealing with the general public, it is important to have sufficient liability protection in place. Our policy covers £5m as standard, and there is no excess amount applied to this aspect of cover.

Optional extras - tailor your policy to your surgery/practice needs

We understand that not all cover available is required by all practices, so to avoid you paying for cover you don’t need, we have some aspects of cover that are optional extras. These include legal expenses, to protect you against legal defence costs and Lorega loss recovery – a service to support you in the event of a claim over £5,000.

Veterinary Practice Insurance Claims

It's important that you have trust in your insurance company, particularly in the event of a liability case being brought against you as this can be a very stressful time. As specialist brokers to veterinary practices, and hundreds of other healthcare professionals, we have the expertise to walk you through the process step-by-step, offering advice from quote to claim.

In the event someone raises an allegation or claim against you, or even if you're not sure, contact us immediately. You won't prejudice your policy so even if no claim arises you can still have peace of mind.

Need to make a claim?

Call us or email us with: your policy number, a phone number to reach you on, details of your claim and photos where possible and relevant.

0344 892 1664

Veterinary Practice Insurance Articles & Guides

Get tips and advice from our experts to ensure you get the best out of your business.

Guide To Surgery Insurance

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A Guide to Surgery Insurance

If you own a surgery; be it medical, dental or veterinary, you'll need the correct insurance in place. Our guide explains what you should look for in your policy and some...

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Lady In Wheel Chair With Carer

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How often should risk assessments be carried out?

Risk assessments are vital in any industry, they help minimise injuries and subsequent liability insurance claims. How often risk assessments are carried out can be vital in ensuring you are compliant. In the care industry however, there are extra factors to consider which make risk assessments even more important, particularly fire safety assessments.

Managing Staff Absence In Your Practice News Image

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Managing Staff Absence in Your Practice

Statistics from the CIPD show that staff absence levels have dropped in the public sector. However, staff absence is still a concern. Read on to find out more about staff absence and the methods used to address the issue.

risk assessments and inspections for nurseries

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Risk Assessment and Inspections

The statutory framework for the Early Years Foundation Stage sets out legal requirements that all providers must meet, as well as having policy and procedures for assessing risk. This article runs through key steps to be taken and what you can expect when being inspected.

Veterinary Practice Insurance FAQs

Why do I need employers' liability insurance?

You are required by law to have employers' liability insurance if your business has employees. The requirement applies irrespective of whether your staff are full time or part time. The insurance covers your legal liability to employees if they are injured at work or become ill as a result of the work they do for you. We cover you in the event of an employee making a claim against your business.

I have given the wrong professional advice. Am I covered for this?

No, your policy does not provide cover for professional negligence. A professional indemnity insurance policy would be required.

Am I covered if my electrical or mechanical equipment breaks down?

Yes, electrical/mechanical breakdown is covered as standard under our policy. This is cover for any loss as a direct result of an accident to machinery or plant. This includes cover for frozen goods cabinet contents up to a maximum £5,000 per claim and cover for reinstating data lost or damaged as a consequence of an accident to computer equipment.

What do I do out of office hours?

All of our customers have access to a 24-hour emergency helpline. Should there be an emergency one of our advisers can help you source professional tradespeople at short notice.

Where can I find out more about monthly Direct Debit?

Please see our page on direct debit payments for more information if you’re interested in paying by instalments.

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