Trailer tent insurance

More memories, fewer worries with trailer tent insurance to cover you in the UK and abroad.

All the comfort of a caravan but lighter and easier to tow - We think trailer tents are great. That’s why we provide cleverly designed cover for these cleverly designed trailers.  We’ve a wealth of experience providing insurance for trailers and folding campers so you can relax and focus on where to roam next. 

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Here to help

For a quote or insurance advice call:

0844 892 1413

01242 538431

Mon - Fri 9am - 7pm, Sat 9am - 1pm

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Features

Trailer tent insurance features

  • Low excess of only £50

  • Accidental damage cover whilst on site, in tow or in storage

  • 12 months' 'new for old' cover from the date purchased as new

  • 90 days' European cover including RAC accident assistance with English-speaking operators

  • £1 million public liability cover

  • Cover for use by your immediate family

  • Loss of use benefits if awaiting repairs following a claim with us

  • Legal expenses cover

Prefer to spread the cost of your policy?

Paying by direct debit is an affordable and convenient way to pay for your policy. Through our preferred provider, Premium Credit Limited (PCL)*, you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments.

To find out more about PCL and direct debit payments, select Direct Debit.

*To understand more about how PCL work together with Towergate, please read our Regulatory Information.

Exclusions

Trailer tent insurance exclusions

  • Damage caused by rotting, mildew or fungus

  • Loss or damage by vermin, insects or pets

  • Damage to tyres through punctures, cuts, bursts or braking

  • Loss of high value items including jewellery, watches, money, cameras and camcorders

Please find below the list of countries which are defined as 'Europe':

  • Albania, Andorra, Austria, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Eire, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Republic of Macedonia, Malta, Monaco, Montenegro, The Netherlands, Norway, Poland, Portugal (excluding Azores), Romania, San Marino, Serbia, Slovakia, Slovenia, Spain (including coastal waters of Canaries, Madeira, and the Balearics), Sweden, Switzerland, United Kingdom, Vatican City

These are just some of the key exclusions/limitations, full details will be found in policy wordings.

FAQs

Trailer tent insurance FAQs

  • Will my trailer tent or folding caravan be insured while being towed?

  • Yes. Our policies provide cover for all types of accidental damage or loss, whether it is being towed, on site or in storage.

  • Will I be able to take my trailer tent or folding caravan abroad?

  • Yes. Our policies automatically cover you for 90 days use in Europe - or longer if you choose.

  • Will my trailer tent or folding caravan still be covered if my son or daughter borrows it?

  • Yes, provided they live with you. If they don't live with you then you can extend the policy for a small additional premium.

  • How much will I have to pay as an excess if I have to claim?

  • £50

  • What am I likely to receive if my trailer tent or folding caravan is stolen or damaged beyond repair?

  • If you bought it as new within 12 months of the loss and your sum insured is enough to pay for it, we will replace your trailer tent or folding caravan with its brand new equivalent. If not, we will pay you its value immediately before it was stolen or damaged.

  • Who should I contact if I need to make a complaint?

  • If you wish to raise a complaint please email us directly at: customercare@towergate.co.uk stating your policy number and type (i.e. Touring) within the subject line and we will respond to you as soon as possible.

  • Where can I find more information about monthly Direct Debit?

  • If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.

Claims

Trailer tent insurance claims promise

Our claims team

All claims are handled in-house from our offices in Cheltenham. Should the worst happen you will have the benefit of talking to our trailer tent and folding caravan claims experts.

Our dedicated, sympathetic and experienced claims team are available from Monday to Friday.

Your trailer tent or folding caravan insurance claim

Simply call using the number provided in your policy documents. We will talk you through the details of your claim and advise you of the next steps in the process. We will continue to guide you through from notification through to settlement.

We are proud of our claims service. We are committed to reacting quickly and to keeping your claim moving forward.

In line with our service pledge, we will act within 24 hours of being notified of your claim and within five days if you provide us with new information on an existing claim.

Most importantly, when your claim is settled we will ensure speedy payment by BACS straight in to your bank account.

If you wish to raise a complaint

Please email us directly at: customercare@towergate.co.uk stating your policy number and type (i.e. Trailer tent) within the subject line and we will respond to you as soon as possible.

Documents

Trailer tent insurance policy documents

Policy documents

Policy Wording [pdf, 1329 KB] Policy Summary [pdf, 131 KB]
Reviews

Product Reviews

93% of customers liked our products (1082 reviews)

DateProductScoreCustomer Comment

Unoccupied Insurance (New Policy Holder)

++

Employee very knowledgable with product and helped me understand everything in lay mans terms. Thank you.

Static Caravan Insurance (Renewal)

-

I am afraid that Towergate, through their appointed loss adjusters, consistently refused a claim for over 2400 pounds of wáter damage to the static caused by wáter increase through corner seals. Subsequently the Financial Ombudsman ruled in our favour and the claim was paid with an 8% penalty against the insurers. This saga caused unnecessary delay and worry during a time when it was obvious to us that there was a liability to pay for the internal damage though not the resealing of the corner joints.
We have continued with this company and hope that there will be no repeat of this level of service should another claim arise.

Static Caravan Insurance (Renewal)

++

Excellent service answered all my querries, no problems.

RIB Insurance (Renewal)

++

Fast answering of the phone, friendly and very knowledgable staff who are willing to share their experiences and expertise. A pleasure to deal with this company.

Specialist Insurance (New Policy Holder)

++

Lorraine Francis was very thorough, had a great telephone manner and I really felt as though she understood what we needed. She took time to call back at an agreed time the next day and made the whole process much more personal than most. I would definitely refer any friends and family to Towergate and specifically Lorraine.

Static Caravan Insurance (Renewal)

++

Very good service and prompt answer to telephone!

Specialist Insurance (New Policy Holder)

-

We wanted holiday home insurance and Towergate offered a policy that did not cover many contents if unoccupied for a period. Holiday home insurance should cover unoccupied periods. We were also overcharged as the policy amount, VAT and Towergate fee added up to less than the amount taken by Towergate. When we asked for the policy to be cancelled as it was not suitable for holiday home purposes Towergate did not do this and we had to call again to ask for cancellation. In the end we received a full refund but overall the experience was not good.

Dinghy Insurance (Renewal)

++

Very happy

I have three boats insured on two policies - I wonder whether it would be to our mutual advantage if they were all on one policy

Unoccupied Insurance (New Policy Holder)

+

All questions answered to my satisfaction and in the circumstances, renewed the policy

Household Insurance (New Policy Holder)

++Latest:++

Simon Sorrentino was excellent on the phone, explaining things and answering questions, without being all jargon-y or pushy. He was very pleasant and made the process of switching my insurance to meet our new needs (as foster parents) a pleasant and easy one.


On 16-Sep-2014 the customer changed their rating and added:
It is very useful to be able to have specific insurance needs met now that we are fostering.

See this exchange on Feefo

View all reviews >>

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01242 538431

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