Low excess of only £50
Accidental damage cover whilst on site, in tow or in storage
12 months' 'new for old' cover from the date purchased as new
90 days' European cover including RAC accident assistance with English-speaking operators
£1 million public liability cover
Cover for use by your immediate family
Loss of use benefits if awaiting repairs following a claim with us
Legal expenses cover
Prefer to spread the cost of your policy?
Paying by direct debit is an affordable and convenient way to pay for your policy. Through our preferred provider, Premium Credit Limited (PCL)*, you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments.
To find out more about PCL and direct debit payments, select Direct Debit.
*To understand more about how PCL work together with Towergate, please read our Regulatory Information.
Damage caused by rotting, mildew or fungus
Loss or damage by vermin, insects or pets
Damage to tyres through punctures, cuts, bursts or braking
Loss of high value items including jewellery, watches, money, cameras and camcorders
Please find below the list of countries which are defined as 'Europe':
Albania, Andorra, Austria, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Eire, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Republic of Macedonia, Malta, Monaco, Montenegro, The Netherlands, Norway, Poland, Portugal (excluding Azores), Romania, San Marino, Serbia, Slovakia, Slovenia, Spain (including coastal waters of Canaries, Madeira, and the Balearics), Sweden, Switzerland, United Kingdom, Vatican City
These are just some of the key exclusions/limitations, full details will be found in policy wordings.
Yes. Our policies provide cover for all types of accidental damage or loss, whether it is being towed, on site or in storage.
Yes. Our policies automatically cover you for 90 days use in Europe - or longer if you choose.
Yes, provided they live with you. If they don't live with you then you can extend the policy for a small additional premium.
If you bought it as new within 12 months of the loss and your sum insured is enough to pay for it, we will replace your trailer tent or folding caravan with its brand new equivalent. If not, we will pay you its value immediately before it was stolen or damaged.
If you wish to raise a complaint please email us directly at: email@example.com stating your policy number and type (i.e. Touring) within the subject line and we will respond to you as soon as possible.
If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.
All claims are handled in-house from our offices in Cheltenham. Should the worst happen you will have the benefit of talking to our trailer tent and folding caravan claims experts.
Our dedicated, sympathetic and experienced claims team are available from Monday to Friday.
Simply call using the number provided in your policy documents. We will talk you through the details of your claim and advise you of the next steps in the process. We will continue to guide you through from notification through to settlement.
We are proud of our claims service. We are committed to reacting quickly and to keeping your claim moving forward.
In line with our service pledge, we will act within 24 hours of being notified of your claim and within five days if you provide us with new information on an existing claim.
Most importantly, when your claim is settled we will ensure speedy payment by BACS straight in to your bank account.
Please email us directly at: firstname.lastname@example.org stating your policy number and type (i.e. Trailer tent) within the subject line and we will respond to you as soon as possible.
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