Towergate prides itself on providing excellent customer service with the appropriate level of care.
We appreciate that some customers may need extra help and support with their insurance needs so please let us know if you need extra help.
We aim to provide the right support and assistance to you and want to take extra precautions in the way we provide our services to ensure existing clients and prospective customers are not disadvantaged in any way.
You can let us know that you require additional support in the following ways:
Remember to use the full UK area code and don't leave any gaps or spaces. e.g. 1800101511234567.
This service can be used at any time during our Contact Centre opening hours. Our Customer Assistance Team’s telephone lines are open 9am to 5pm Monday to Friday. The Text Relay service is managed by BT.