Complementary Therapists Insurance

Complementary Therapists Insurance

Specialist liability cover for all types of professional practitioners to defend against claims made against you through your work.

0330 123 5810

Monday - Friday 8.30am - 5.30pm

About Complementary Therapists Insurance


Affordable insurance in minutes

Specialist cover in five minutes from as little as £114.19 per year.


Worldwide complementary therapist cover

Cover to work anywhere in the world (as long as you are UK based).


24-hour legal helpline

Offering specialist therapist advice whenever you may need it.


Complementary therapist liability cover

Includes public liability, product liability and libel and slander.

Features of Complementary Therapists Insurance

Standard cover

Bespoke cover to fit your needs as a therapist

If you practice multiple forms of therapy, they can be incorporated into one policy, e.g. if you perform acupuncture and massage therapy you can have them both covered under one policy.

24 hour legal advice and health and wellbeing helpline

A dedicated legal helpline available 24 hours a day for individual policy holders. For non-legal matters, there is also a health and wellbeing helpline - just check your policy documents for the contact number.

Ability to practice abroad

As a complementary therapist, you may be able to work remotely and if you want to hop on a plane and work abroad, we can provide coverage. This coverage can extend to: a client’s property; a rented practice room; and even electronically, via the internet or the telephone.

All your liability cover in one place

When you buy your insurance through us, you'll be covered if one of your clients makes a legal claim against you accusing you of injuring them or that your products or products you sell have caused them harm. You'll also be covered if a client feels that the advice you've provided leads them to loss or injury.

Complementary Therapists Insurance FAQs


What kind of complementary therapies do you provide coverage for?


We are able to cover therapists across a wide range of activities, including:

  • Aromatherapy
  • Acupuncture
  • Homeopathy
  • Massage therapies
  • Reflexology



Can I be covered for multiple forms of complementary therapy?


If you would like other types of work to be included in your policy, please specify these when you speak to an agent.




Can you cover therapy businesses?


Yes, we can cover therapy businesses as well as sole practitioners.




Do your policies have an age limit?


No, our policy enables you to treat all ages, from babies to centenarians.




What is the difference between employers’, public and professional liability and do I need any of them?


Which you need depends very much on the specificities of your business. Employers’ liability insurance is necessary if you employ other staff as part of your company – so if you’re a sole trader, you don’t need to worry about this one. Public liability insurance protects you against accidents that may happen, implicating a client or member of the public. This includes accidents ranging from something as small as a spilt drink over a piece of equipment, to serious bodily injury. Professional liability insurance is broader coverage which usually includes: public liability, products liability, professional indemnity, and libel and slander.




What other covers should I have?


If you provide advice to your clients at a fee, you may need professional indemnity insurance. Cover is available from between £100,000 and £3,000,000 - but remember to ensure that all your staff are covered by your policy. If you work from home, you may need home business insurance.





Can I pay in instalments?


If you would prefer to spread the cost of your Talking Therapist Insurance policy, you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments through our preferred provider, Premium Credit Limited (PCL).

How do I make a claim?

When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.


Find your insurance documents

and make sure you have all your information at hand, including your policy number


Call the claims team

on 0330 123 5921 and explain exactly what happened


Provide photos if requested

to help us understand what happened as quickly as we can

Relaxed Person Making Claim