Landlord home emergency insurance cover.
Call us on 0344 892 1664
The loss or theft of the only available keys, if you cannot replace them, to gain access to the property.
Emergency response for damage or failure of external doors, windows or locks posing a security risk to the property.
Access to a 24-hour helpline.
Only approved contractors are used for peace of mind.
It’s not always straightforward to find a reputable contractor at short notice and even if you do it can be expensive. Landlords home emergency cover provides you with a low cost solution ensuring help is always available when you need it most.
With one call an approved contractor will come to your rented property and make emergency repairs if your property is affected by an unforeseen domestic emergency.
The policy will pay up to £500 for all contractor’s costs, charges, and parts and materials used relating to the same emergency.
The policy includes all the following domestic emergencies:
In addition the policy can provide alternative overnight accommodation (up to £250) for your tenants if your property is unsafe or uncomfortable to stay in.
If there is an unexpected emergency such as a burst pipe or boiler breakdown, you will want to put things right as quickly as possible to protect your property from further damage and make the property safe and comfortable for your tenants to live in.
Landlord's home emergency cover costs £79.99 (including IPT of 12%) per property, per year. We will pay up to £500 per claim in total and cover:
With landlord home emergency cover, you and your tenants can access a 24/7 helpline to arrange a call out with one of the approved contractors. This means that the problem is fixed quickly and you meet your responsibility as a landlord to take care of your property and tenants.
It’s not always straightforward to find a reputable contractor at short notice and even if you do it can be expensive. The policy provides you with a low cost solution ensuring help is always available when you need it most to limit damage to your property.
One policy covering burst pipes, complete failure of gas boilers, central heating systems and main services. The policy also provides cover for lost keys and damage or failure of external doors, windows or locks posing a security risk to the property, as well as removal of vermin infestations.
Overnight accommodation costs for your tenants (including transport there) for up to £250 including VAT following a property emergency which makes the property unsafe, unsecure or uncomfortable to stay in overnight.
When you need to make a claim, we'll guide you through the process and get your claim settled as quickly as possible.
Yes, your tenants can call us directly. All they need to provide is the policy number (make sure that you provide this to them) and the address they live at.
No, landlord emergency cover insurance cannot be bought in isolation but it is an add-on you can choose when you buy a residential landlords insurance policy. You can also add it to an existing landlords policy midterm; you don’t have to wait until renewal.
Our policy is not suitable for: Holiday Homes, House of Multiple Occupancy (HMO), Commercial Properties and Non UK based Properties.
The policy does not cover;
These are important restrictions to the policy you should be aware of;
To help you spread the cost of your landlord insurance premiums, we offer a quick and easy direct debit scheme for spreading payment over ten months. Please visit our dedicated Direct Debit page to find out more.
The policy is provided by ARAG plc who are authorised to administer this insurance on behalf of the insurer SCOR UK Company Limited (“SCOR”).
SCOR is registered in England and Wales number 01334736. Registered address: 10 Lime Street, London, EC3M 7AA. SCOR is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority firm registration number 202333.
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