Staff Absence Insurance

Staff Absence Insurance

Staff absence can have a huge impact on the running of your school, and that’s where The Education Broker comes in.

About Staff Absence Insurance


Staff absence insurance quotes from three A-rated insurers

We work with some of the biggest and A-rated insurers to offer cover for staff absence across the education sector


Access to a unique health and wellbeing service

‘Health and Wellbeing Hub’ included with every staff absence insurance policy


Approved Partner of ISBL

We can provide different levels of staff absence cover to find a policy that meets your establishment's unique needs


Cover can include pre-existing conditions and pre-planned operations

These conditions and operations come as standard on our SchoolSafe and SupplySmart policies

Features of Staff Absence Insurance

Standard cover

Staff absence insurance from The Education Broker

As specialists in staff absence insurance, we work with some of the biggest and A-rated insurers to offer cover for staff absence across the education sector, including schools, colleges, academies, nurseries and special schools.

Specialist staff absence insurance for schools

We can provide different levels of staff absence cover to find a policy that meets your establishments unique needs, which is why we are a partner of ISBL. We can also arrange a face-to-face meeting at your school to go through all your options.

Market-leading teacher health and wellbeing service

Every policy comes with a market-leading health and wellbeing service, Health and Wellbeing Hub which includes up to 8 sessions of face to face counselling per issue, every year. We also include a 1 day stress intervention service, 24/7 telephone counselling for your staff, an online health portal, occupational health services and health checks for all insured staff members.

Staff absence insurance features

We have a number of features available to ensure we cover your needs and budget, including a range of cover for excess periods, options to cover stress leave, maternity/paternity leave, and pre-existing conditions and pre-planned operations (which come as standard on our SchoolSafe and SupplySmart policies).

Staff Absence Insurance FAQs


What is staff absence insurance?


Staff absence insurance, also known as, school staff insurance, covers you against the increased cost of working as a result of a staff absence. A claim can cover you for the costs of things like calling in a substitute teacher and sickness pay.


Why do I need staff absence insurance?


If a member of staff is unable to work, there can be unexpected costs. Supply cover can be an unforeseen expense for long periods and often isn’t budgeted for. Having an insurance policy is like having a safety net. Staff absence insurance helps to protect you from these unplanned expenses by paying you a benefit, allowing you to budget more accurately.


What makes The Education Broker different for staff absence insurance?


With just one form, we source four different staff absence policies from three A-rated insurers, saving you time and effort. We’ll then compare our policies for you in line with your needs so that you can make an informed decision. The Department of Education encourages you to conduct a ‘best value’ analysis. By using The Education Broker, you’ll be doing this in one easy step.


Does your staff absence insurance cover maternity leave?


All of our staff absence insurance policies have the option to include maternity, paternity and adoption leave cover. These are all different so that you can choose the right level of cover for your school’s requirements.


Do you offer wellbeing support with your staff absence insurance?


When you take out a policy with us, you'll be entitled to use of our wellbeing service, Health and Wellbeing Hub. It’s designed to proactively maintain or improve the health of your staff, reducing the likelihood of absence. We’ll arrange for a health technician to visit your school to perform health checks on your insured staff. They’ll then go through the results with you and offer advice to improve your schools – it’s a great team-building exercise and makes your staff really feel like you care.


What if I have an on-going staff absence insurance claim with another provider?


Every case is different so please contact us to chat through your circumstances with a member of our team.



Are non-teaching and part time staff covered by your staff absence insurance?


Yes. You can cover staff such as administrative staff, support staff and caretakers. Simply choose the staff categories you want to be covered. Part-time staff can also be covered, with the benefit proportionate to the hours worked.


How are claims dealt with?


All claims are handled by our in house claims department. You will be given your own claims handler who will be able to answer any questions you have. Remember the sooner you make your claim the sooner we’ll be able to pay you. We’ve made it easy for you to log a claim with a number of ways to contact us



What if there are staff changes?


If there are staff changes, it’s important to let us know as soon as possible so that your policy is kept up to date – this helps us to pay your claims promptly. Making a staff change is easy and can be done at any time. Simply contact our team.



Do you offer services for counselling to help with anxiety, depression, low mood and concerns over health?


Our Health & Wellbeing Hub comes as standard with our staff absence policy and is designed to help you with your ‘duty of care’ to your employees and colleagues. It’s there to assist your staff in improving or maintaining both their mental and physical health, in turn cultivating wellbeing in your school, and includes:

Employee Assistance Programme - ranging from online information to face-to-face and structured telephone counselling (up to 8 sessions per issue).

24-hour confidential helpline - to provide support for a variety of issues, including personal life, work issues, health, and retirement.

Health-checks for insured staff - performed at the insured academy, by professional health practitioners.

How do I make a claim?

When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.


Find your insurance documents

and make sure you have all your information at hand, including your policy number


Call the claims team

on 0800 783 3500 and explain exactly what happened


Provide photos if requested

to help us understand what happened as quickly as we can

Relaxed Person Making Claim