Trailer Tent Insurance

An excess is the first amount you would pay towards your claim. Our trailer tent insurance policy has a fixed excess of £100 You can choose to protect your excess which means should you need to make a claim your excess is insured and you will not have to pay towards the claim. This cover is limited to £250 of excess per year.

There are several locations where our insurance can cover your trailer tent whilst stored. If you choose to store it at your home then in your garden, on your driveway or in your garage are all suitable but you cannot store your trailer tent on a public road as your insurance will no longer be valid if it gets stolen. If you store it on a site, we have some requirements the site must meet so it is deemed secure enough. We ask that parks and caravan storage sites have locked gates. It's often worth speaking with the team to ensure we can help.

We can cover; touring caravans, airstreams, pop-ups, folding campers, trailer tents and 5th wheelers, just ask our helpful caravan team. We can also cover horse trailers under our horse trailer insurance policy.

If you would prefer to spread the cost of your policy you have the option of setting up a Direct Debit to pay your premium in monthly instalments through our preferred provider, Premium Credit Limited (PCL).

To find out more about PCL and direct debit payments, select Direct Debit.

To understand more about how PCL work together with Towergate, please read our Regulatory Information.

We have provided a summary of the key features of the policy, above. For details of the terms and conditions applicable, please refer to the insurance product information document and policy wording, which are available during the quotation process.

If you purchased your trailer tent policy after June 2017, you will be able to access our online portal. Please loginor call us to set yourself up on 01242 894 174.

If you have already registered, please log in to our portal for caravan insurance brokers. If you have registered, please contact us on 01242 894 150

You'll be required to protect your trailer tent with a security device.

There are a few options to help secure your trailer:

• Wheel clamp
• Hitchlock
• Chassis secure wheel lock
• Wheels removed and stored away from the trailer

You will need to have one of these as a minimum requirement. Don’t forget your trailer is also at risk when you’re not on the road, so it’s important to keep it stored securely.

Don’t forget your trailer is also at risk when you’re not on the road, so it’s important to keep it stored securely.

When you purchase your insurance policy, we will send you a welcome email with your policy documents. If you have requested paper versions, these documents will be sent to you in the post. If you purchased your touring caravan policy after June 2017, you can also view your documents in your online portal. If you are renewing your policy, your documents will be emailed to you in your renewal pack or available in your online portal in the ‘My Account’ section.

Your renewal information will be emailed to you before your renewal date. If you purchased a touring caravan policy after June 2017 or a static caravan, you can also view your renewal documents and make changes to your policy in your online portal in the ‘My Account’ section which will include details of what is insured and your premium for the next year.

When you purchase your insurance, we will send your Policy Schedule in your welcome email which you will need to retain as your proof of insurance. If you purchased your touring caravan policy after June 2017, you can also view your Policy Schedule in your online portal.

Yes – to cancel your trailer tent policy there is a £30 cancellation charge.

If you choose to cancel your policy within the first 14 days, you will not be charged and a full refund will be provided, including any additional products you may have selected, as long as no claims have been made. The 14 days begin from the date your policy starts or the date you receive your documents, whichever is the latter.

If you decide to cancel your policy after the first 14 days, you will be charged, by the insurer, for the time you have been on cover and a £30 cancellation fee and our commission will be retained on a pro rata basis. Also, our customer service charge and any additional products are completely non-refundable. However, if a claim has been made, the full premium will be charged.

Our optional additional products include: excess protection, legal protection and key protection. Please check your documentation to confirm if you have included these products in your policy.

Yes, you can remove your optional additional products at any time. However, you will only receive a refund of premium for these covers in the first 14 days. After the first 14 days the optional additional products are non-refundable.