We understand that with your job role it’s not always possible for you to report incidents of loss immediately. Therefore, we give you up to 180 days from becoming aware of the loss to report the claim.
Our specialist customer service team are there for you Monday to Friday 9am - 5pm.
Choose the cover that suits you with our optional cover including personal effects, civilian clothing, pedal cycles, mobile phones and more.
As excess of £50 is applicable to most claims, other than laptops/tablet computers where the excess is £125, or subsidence where it is £1000.
If your insured items are lost, stolen or damaged beyond repair the policy covers you for a replacement as new. The only exceptions are civilian clothing and bed linen, where a deduction will be made for wear and tear. We will always try to replace your goods with the same item or the closest equivalent model.
We will cover your home contents in the UK and worldwide whilst on MOD posting. We will also cover your contents in long term storage.
Up to £2million for any one cause (other than death, bodily injury or disease of your domestic employees, where the amount is £10million). Exclusions apply.
We know that your role may require you to move not only around the country but also around the world. Therefore, we will cover you for your military and personal property worldwide.
We can offer you the option to add legal expenses cover to help you if you were ever in a legal dispute or need legal advice.
We understand that as part of military life you’re often on the move, which can mean experiencing loss or damage of kit and contents whilst travelling from one place to the next. As such, all our policies provide cover for your kit and contents to the value of the contents sums insured. This is applicable while they are in transit as long as it is a result of any MOD posting.
It’s important to consider the best value insurance rather than the cheapest. When you are comparing policies, compare both the price and the policy to ensure you are getting the cover you need not just a cheap policy.
Our policies can cover your ‘family unit’, meaning family contents within the home are covered. Your personal effects cover can extend to your partner and children and also protects their personal possessions whilst away from home. You can also add cover for your children whilst away at school or university as long as the address details are specified.
Yes, if items you own, or are responsible for, are accidentally lost or damaged they are covered. As with most insurance policies, wear and tear and mechanical breakdown are not covered.
No, but if you leave items unattended in your car they must be locked out of sight in the boot or locked in a glove compartment. Leaving items on display or hidden under a coat on the back seat will only attract the attention of thieves.
All you have to do is show the full value of the items you own under each section. There is no need to insure personal items like watches and jewellery twice. The total value of all of the sections you select should then represent the total value of all of your contents and possessions. Remember - the majority of items are covered on a new for old basis, so think how much your contents will cost to replace as new.
We have provided a summary of the key features of the policy, above. For details of the terms and conditions applicable, please refer to the insurance product information document and policy wording, which are available during the quotation process.
When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.
and make sure you have all your information at hand, including your policy number
on 01273 863 450 and explain exactly what happened
to help us understand what happened as quickly as we can