Charity Insurance

Charity Insurance

Not-for-profit insurance sector experts with over 100 years’ experience, providing bespoke package policies so you only pay for the cover you need.

0330 123 5274

Weekdays 8.30am – 5.30pm

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About Charity Insurance


Bespoke policies for your charity

If you need to insure a specific need, we can approach the right market to meet your requirements


Complimentary legal and stress advice

Included as standard as part of your policy


Risk management policies for charities

A range of policies available to assist your charity


In-house charity claims team

Ensuring you won’t get passed from pillar to post

Features of Charity Insurance

Standard cover

Cover that can meet your charity’s unique needs

We understand that all charities are different and our relationships with insurers means that we have access to multiple different policies within the market, to meet each charity’s individual requirements. This means that if you have a specific insurance requirement, or might not need certain cover, we can approach the right market to make sure that you get the solution that meets your charity’s needs.

Complimentary legal and stress advice

Included as part of our charity policy is complimentary access to Markel Law Hub; your very own legal information portal which delivers up-to-date legal information and a wide range of legal guides you can fully tailor to suit your charity’s needs. As well as Markel Law Hub, you also receive access to a 24-hour stress helpline that you and your employees can call whenever you need support.

Risk management cover for non-profits

As a specialist insurance broker, we offer charities and not-for-profit organisations a variety of different risk management solutions. Depending on what activities and scope your charity is involved in, we can assist you with charity trustee indemnity, fleet motor insurance and more!

Cybercrime and data protection for charities

We understand the importance of having the correct cover in place to combat the threat as soon as it is on your radar, which is why we provide a portfolio of cyber insurance policies which,depending on your level of cover, can include loss and damage to data or software programmes, crisis management and communications, repairs or replacement following system damage and loss of third-party data.

Charity Insurance FAQs


Do I need separate liability insurance for a fundraising event I am organising?


Most fundraising events are automatically covered by the charity liability insurance section of our policy, but for others we may need additional information to provide you with adequate cover.


Do I need to extend my policy to cover the changes in the Corporate Manslaughter Act?


No, you do not need to extend your policy. Corporate Manslaughter Defence Costs cover has been included within our policy since the Act came into force in 2008.


Are volunteers covered?


Yes, our definition of an employee includes both paid and volunteer members of staff, hence cover is extended to volunteers in all relevant sections of your policy.


What is business interruption cover and why is it so important?


Business interruption cover applies when an insured loss occurs, resulting in loss of revenue by your business, or the business incurring additional costs to reduce or avoid loss of revenue. Your premises could also be closed if a building nearby is damaged or affected by causes such as fire, storm damage, water damage  and vehicle impact. The cover is designed to put your business back in the same financial position it was in before the loss occurred.


What is public liability insurance?


Public liability insurance provides cover against your legal liability to pay damages arising if a visitor to your business premises is injured on site, or if one of your employees injures a third party whilst working for you.

How do I make a claim?

When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.


Find your insurance documents

and make sure you have all your information at hand, including your policy number


Call the claims team

on 0330 123 5921 and explain exactly what happened


Provide photos if requested

to help us understand what happened as quickly as we can

Relaxed Person Making Claim