About Hospice Insurance

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No fees for hospice claims handling

No hidden or extra cost involved for making a claim.

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Fundraising guide and risk management support included

For peace of mind when it comes to events that are raising money

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Dedicated hospice cover specialist advisors

Our team only work with charities and hospices, so understand the importance of the work you do.

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Access to your own legal and HR platform

Access to Markel Law Hub and a 24/7 stress helpline included.

Features of Hospice Insurance

Standard cover

Hospice liability insurance

Protection against claims made against you for negligence and to cover the costs of litigation. Protecting you and your Nurses and other medical staff against medical malpractice claims made against you including events in the past (the oldest date for any past incidents/claims will be when an equivalent cover was first incepted, as long as it has been maintained fully since).This section of the policy is on a claims made basis.

Dedicated account management

Our policy puts a hospice's fundamental objectives and specialist requirements at the core. In order to provide you with a bespoke quote that meets your needs, our experienced team of business development executives are available to visit your hospice. To maintain this bespoke service, we provide annual and half year face to face reviews if required.

Risk management cover for non-profits

As a specialist insurance broker, we offer hospices and not-for-profit organisations a variety of different risk management solutions. Depending on what activities and scope your charity is involved in, we can assist you with charity trustee indemnity, fleet motor insurance and more!

Cover for hospice volunteers

If you have registered volunteers working at your hospice, we can include cover for them, just as we would for any employees.

How do I make a claim?

When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.


Find your insurance documents

and make sure you have all your information at hand, including your policy number


Call the claims team

on 0330 123 5921 and explain exactly what happened


Provide photos if requested

to help us understand what happened as quickly as we can

Relaxed Person Making Claim

Hospice Insurance FAQs


Are fundraising events at my hospice covered?


Yes, the majority would be covered without referral, however, our fundraising guide provides details of what types of event require referral to Towergate.


What is considered our event or a third-party event?


It is your event if your staff or registered volunteers are organising it and carrying out the risk assessment. A third-party event can be covered on a contingency basis and it is subject to the third party having a Public Liability policy with a minimum limit of £5m.


What can I do to reduce my hospice insurance costs?


Talk to Towergate! There may be cover options and risk management aspects that can help to reduce the cost of your policy.


Is glass only covered in the buildings we own?


Plate glass and sanitary fittings are also covered in leased properties (but excluding doors).


Do you have an introductory video?