Coronavirus help and support for our insurance customers


Holiday Insurance

A range of specialist travel insurance.

Our specialist advisers are here to help

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Spend the run up to your holiday researching places to visit, not getting the right insurance. We pride ourselves on being a one-stop shop for holiday insurance and so, can provide cover for over 350 hazardous activities, including skydiving and winter sports. We can also cover travellers with various pre-existing medical conditions, pregnant travellers and single trip cover up to 115 years old!

Coronavirus cover

Please read our guide to see if you are covered for Covid-19 claims through our travel insurance.

24 hour helpline for medical emergencies

Cover is included for medical expenses including repatriation under the SunWorld policies and you can get cover for up to £15 million for medical emergency and repatriation expenses. All claims are handed in the UK. We recommend you get an EHIC card for travel in Europe, and in Australia you must enrol with a local MEDICARE office after the first occasion you see medical treatment.

Pre-existing medical conditions

If you have a medical condition eligibility for travel insurance will be assessed on a case by case basis. If we are unable to find you affordable travel insurance, the Money Advice Service has introduced a service to help you, by phone Monday to Friday, 8am to 6pm, on 0800 138 7777 or traveldirectory@maps.org.uk.

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