Coronavirus help and support for our insurance customers
Tailored cover for veterinary surgeries. Whether you need cover for onsite or offsite, we aim to provide the right cover for your practice.
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Practice contents are covered both within and away from the practice, for example if scanning machines are taken off site by a vet – providing it is only temporary.
Through our trusted partner CPA, we can offer free desktop valuation reviews – that can indicate whether the amount you have valued your building at is adequate. Should this indication suggest over or underinsurance, we can help you to arrange a full, on-site valuation with a previously agreed price.
When dealing with the general public, it is important to have sufficient liability protection in place. Our policy covers £5m as standard, and there is no excess amount applied to this aspect of cover.
We understand that not all cover available is required by all practices, so to avoid you paying for cover you don’t need, we have some aspects of cover that are optional extras. These include legal expenses, to protect you against legal defence costs and Lorega loss recovery – a service to support you in the event of a claim over £5,000.
Our in-house surgery insurance claims team is on hand Monday to Friday between 9am and 5pm to support you. Furthermore, if you have a more urgent concern, we offer a 24-hour helpline.
Call us or email us with: your policy number, a phone number to reach you on, details of your claim and photos where possible and relevant.
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