About Mediators Insurance


Legal cover

Tailored mediators insurance packages protecting against defence costs and legal claims.


Quality Service

Our friendly advisors are here to help. 


Membership discount

Discounts for members of professional bodies


Full civil liability cover

Our policies provide full civil liability cover as standard

Features of Mediators Insurance

Standard cover

Bespoke cover to suit you

Your mediators insurance includes liability cover which can be tailored to suit your business requirements with limits available between £1m and £5m depending on your needs.

Cover wherever you work

Whether you work from a rented practice room, client’s property, your own home or via the telephone, we can provide the right mediators insurance to cover your needs.

24-hour legal assistance

Our mediators insurance policies include specialist legal defence where necessary to defend a claim, as well as access to a 24-hour legal helpline for individual policy holders. Therefore, even if the worst happens you will have a strong support team.

Optional extras

There are a number of extra additions you can make to your mediators insurance policy, including home business insurance, employers’ liability cover and a training extension if you teach others in mediation.

Mediators Insurance FAQs


Does it matter how many clients I see weekly/monthly etc?


No, we do not need to know how many clients you will be seeing throughout the policy year.


Do you need to see my qualifications?


We do not need to see a copy of these. We will insure you on the utmost faith that you have the experience and qualifications in the area that you would like to be insured for. If a claim was made against you this may be when we would need to see evidence of this.


Do you cover long distance learning courses?


Yes, we base our cover on experience and qualifications rather than where and how you studied.


Can I work overseas?


Yes, we can provide cover for you to work outside of the UK, as long as you live in and are based in the UK and do not have any assets in the country you would like to work in (for example, a house). As it is a UK policy, if a claim was made for the work you have done in another country we would then need to bring the claim back to the UK to go through UK courts. If you had a house in the country, for example, they would then try to take monies from your assets to protect the claim.


Where can I find out more about monthly Direct Debit?


If you would prefer to spread the cost of your events insurance policy you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments through our preferred provider, Premium Credit Limited (PCL).

To find out more about PCL and direct debit payments, select Direct Debit.

To understand more about how PCL work together with Towergate, please read our Regulatory Information.

How do I make a claim?

When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.


Find your insurance documents

and make sure you have all your information at hand, including your policy number


Call the claims team

on 0330 123 5921 and explain exactly what happened


Provide photos if requested

to help us understand what happened as quickly as we can

Relaxed Person Making Claim