Pet Business Insurance

Our pet business insurance product is currently unavailable. We apologise for any inconvenience. If you’re an existing Towergate customer and need to make a claim, see the claims information below. If you have a query, please call 0344 892 1664 to speak to one of our team.

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How do I make a claim?

When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.


Find your insurance documents

and make sure you have all your information at hand, including your policy number


Give us a call

on the claims number in your policy document


Explain what happened accurately

to help your claim be processed efficiently


Provide photos where possible

to help us understand what happened as quickly as we can