Our exclusive TourMaster policy is dedicated to the risks of caravan and motorhome dealerships.
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Whether you’re a sole trader or have a team of employees, one dealership or a chain across the country, liability insurance is probably the most important cover you’ll need. We can provide public, product and employers’ liability insurance with flexible limits up to £10 million each. But with some insurers that’s it from them until renewal time 12 months later. At Towergate, we provide on-going support both face to face and via our suite of tools to help you understand and manage your risks, as your company grows and changes over time.
We know that you need to cover your stock whilst at exhibitions and due to the high value of the units, you will need significant enhancements over a standard motor trade policy. After all it’s a vital part of generating new business and getting face time with new customers. That’s why our caravan and motorhome dealership policy gives £500,000 rising to £1,000,000 for enclosed exhibitions (NEC events for example). We can even visit you at the exhibition, free of charge, to discuss how best to assess and manage your risk and keep your customers safe by avoiding slips, trips and falls.
Seasonality plays a big part in your industry, and that’s why we include a flexible adjustment to your stock cover allowing a 30% increase for a six month period of your choosing as standard. Likewise, if you perform repairs we also include a 30% increase on the cover of your customers' vehicles between November and February.
To aid you in convincing your client that a new motor home is for them, you can hand them the keys (following security checks etc.) and give them the opportunity to sell it to themselves with an extended trial period of 48 hours as standard. For those who would like to offer longer rentals/test drives we also issue this as a separate policy with no limit on trial period to help avoid claims being made on these sections affecting your main Road Risks Bonus.
Our experienced claims handlers are used to supporting customers through the claim process. You will find them prepared and efficient at what might be a worrying time for you. You will have a dedicated claims handler to assist you through the claims process.
For a swift resolution, claims are usually dealt with in-house. For larger claims (losses over £5,000), the TourMaster package includes access to an independent Chartered Loss Adjuster, who will work at the scene of an incident - opposite the insurer’s loss adjuster - on your behalf.
Contact your account executive in the first instance. He or she will be able to support progressing the claim and collecting any data, or evidence you might need.
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We can offer cover both caravans and motorhomes for test drives, which is a standard feature of our policies. We can also cover you for hiring out motorhomes and caravans as a business venture, alongside the sales. For this we will need to discuss your requirements in advance to find adequate cover. Simply call and let us know while we’re building you a quote.
Yes! We have a range of insurance solutions you can offer to your clients. This can produce an additional revenue stream for your business. Speak to one of our advisors for more details on this.
We offer a 10% for all National Caravan Council (NCC) members. All you need to do is let us know when you’re setting up your policy.
If you have any staff you are legally required to provide protection in the form of employers' liability. Our insurance will cover all of your staff including full time or part time, unpaid, contracted and seasonal. If you would like to know more read our guide to employers' liability.
We offer all our caravan dealership customers interest free monthly instalments over a ten month period. This can be set up easily when you arrange your cover.
In most cases the insurance company will send a surveyor either prior to going on cover or shortly after to your business. They will survey the premises to make sure they fully understand your company and make any recommendations on how better to protect it. This is an important service and helps limit the chances of claims not being met as a result of the policy not being conformed with. Your Account Executive will once again represent you and help you with this every step of the way.
Our policy offers wrongful conversion cover of up to £50,000 as standard for both caravans and motorhomes. This cover ensures that if you have a vehicle with outstanding finance or a criminal history which precludes you from being able to sell it, our policy will respond and pay out to protect your balance sheet (subject to being an Experian/CRiS check member).
If you fit after-market fire or burglar alarms to your customers caravans or motorhomes the answer is yes definitely!
This cover protects you from a device not fulfilling its intended function. And in this case that is protecting your customers from theft or fire, so this is a very important aspect to your insurance. Our product gives you this cover as standard.
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