Coronavirus help and support for our insurance customers

Dental Laboratory Insurance

Specialist cover for dental laboratories, including:

  • Legal protection cover for dental laboratory employees in the event of a GDC council investigation
  • Precious metals covered as standard
  • Business interruption cover

Start your dental laboratory insurance quote online

Request a quote

Or contact us to speak to an adviser

0330 123 5833
0330 123 5833

Mon-Fri 8.30am - 5pm
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Features of our dental laboratory insurance

Online risk support for your dental laboratory

We offer online risk support to help make sure that your laboratory complies with health and safety and HR obligations, while minimising risk of claims or disputes. This free service can help to provide information, downloadable policies, procedures and documentation as well as to keep you up to date with relevant news and legislation.

Business Interruption as the result of an insured peril

We offer up to £4 million over a 24-month period as standard, so you only need to let us know if your income grows above £2 million a year as you may be under-insured.

Dedicated service to your dental laboratory

At Towergate, we have in-house advisers who are trained to recognise and understand issues that can and may occur in your dental laboratory. If you ever have any questions or queries regarding your policy, we have the knowledge to assist.

In-house claims services

We offer an in-house claims services, as well as underwriters, meaning anything from a claim to a change in circumstance can be dealt with quickly and efficiently.

Dental Laboratory Insurance Claims

Our dental laboratory insurance claims handlers are available Monday to Friday between 9am and 5pm to support you. Furthermore, if you have a more urgent concern, we offer a 24-hour helpline.

Our dedicated claims team are experienced in dealing with claims in the medical sector and will advise you on the correct course of action. We have delegated authority for claims under £5,000. This means claims can be quickly handled and we even offer a fast-track process for smaller claims, meaning the whole process is as simple as possible for you.

Need to make a claim?

Call us or email us with:

  • Your policy number
  • A contact number
  • Details of your claim
  • Relevant photos
0330 123 5921

Dental Laboratory Insurance FAQs

Does your dental laboratory insurance cover my professional indemnity?

We do not automatically cover your professional indemnity. However, we do offer professional indemnity insurance separately and can provide you the cover you require all during the same phone call and quote.

What do I do if something happens outside of office hours?

All of our customers have access to a 24 hour emergency helpline. This phone line is active should there be an emergency and an adviser can help you source professional trades people at short notice.

What if some of my electrical or mechanical equipment breaks down, would this be covered by my dental laboratory insurance?

Yes, electrical and mechanical equipment breakdown is covered as standard under our dental laboratory policy. This is cover for any loss as a direct result of an accident to machinery or plant and includes cover for frozen goods and cabinet contents up to a maximum of £5,000 per claim - and cover for reinstating data lost or damaged as a consequence of an accident to computer equipment. However, please note that we do not cover equipment if it has been broken maliciously.

If I were to lose the keys to my lab - and had to replace all of the locks - would I be able to claim some of this back on the policy, like I can on my home insurance?

Yes. Should you lose the keys to your dental lab and need to replace locks, our policy provides loss of keys cover up to £3,500 to replace your locks. This is not only for if you lose your keys, but also if they are stolen from the laboratory itself, or from the home of any employee or owner authorised to hold the keys. However, please note that keys to any safe or strong room must never be left at the laboratory overnight.

Can I pay for my dental laboratory insurance policy in instalments?

If you would prefer to spread the cost of your policy you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments through our preferred provider, Premium Credit Limited (PCL).

To find out more about PCL and direct debit payments, select Direct Debit.

To understand more about how PCL work together with Towergate, please read our Regulatory Information.

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