Landlord Home Emergency Cover

Insurance for home emergencies at your rental property – as part of a landlords insurance policy.

  • Three levels of home emergency cover, starting with emergency repairs to the primary heating system at your property
  • Extend to include emergency repairs to your drainage and water services, securing broken windows and doors - and dealing with pest infestations
  • Access to a 24-hour helpline and network of reliable UK tradespeople

Get a quote and buy landlord insurance online, including home emergency cover from our partner company, Simple Landlords Insurance

Get a quote

Call today for a landlord insurance quote with home emergency cover

0808 172 5600
0808 172 5600


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What does landlord home emergency insurance cover?

24-hour helpline for home emergencies

If the boiler breaks down at your property, if there’s a leak through the ceiling, if a window’s been smashed and needs to be secured, your tenants expect you to deal with things fast. With landlord home emergency cover from Simple Landlords Insurance you’ve got access to a 24 hour helpline, and a national network of reputable tradesmen who can get things fixed, fast.

10% discount on your landlords' insurance policy

As a Towergate customer, you’ll get a 10% discount on your Simple Landlords Insurance policy including home emergency cover. Just type in the promotional code TWGT10 when you get your online quote.

Three levels of cover

You can pick from basic boiler breakdown cover, or extend to a home emergency policy which covers things like blocked drains, pest infestations, and broken doors. Simple Landlords Insurance also have a Home Emergency Plus policy covering up to £1,500 of emergency cover over 12 months. You can pick the right amount of cover for you, your property and tenants.

Take the hassle out of home emergency insurance

If you don’t want to be the one sorting out the domestic disasters for your tenants 24/7, a home emergency policy really can take the hassle out of home emergencies. By adding landlord boiler breakdown, Home emergency or Home Emergency Plus cover to your landlords insurance policy, you can get happy, confident tenants, peace of mind - and a peaceful landlord life.

Landlord Home Emergency Cover Claims

Need to make a claim?

To report a claim please contact our claims team on:

0330 102 6755

Photographs of any damage may help us to move your claim along more quickly so please take some if you can. You can email these to simpleclaims@directgroup.co.uk.

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Landlord Home Emergency Cover FAQs

What is home emergency insurance?

Home emergency insurance is basically boiler insurance with extras! So it’s not just a boiler emergency that’s covered, it’s other domestic disasters too – like blocked drains, or pest infestations.

Do current Towergate customers gain a discount on a Simple Landlords Insurance policy?

Yes, you can claim a 10% discount by using the discount code TWGT10 when it asks you for one during the quotation process.

Can I buy landlord home emergency cover as a stand alone or is it just part of a buildings insurance policy?

You can’t buy Simple Landlords Insurance home emergency cover by itself. It’s an add-on you can choose when you buy a landlords insurance policy.

Can I buy landlord boiler as a stand alone or is it just part of a buildings insurance policy?

You can’t buy Simple’s boiler or home emergency cover by itself. It’s an add-on you can choose when you buy a landlords insurance policy.

How much does landlord home emergency cover cost?

There are three levels of home emergency cover to choose from:

  • Landlord boiler breakdown costs £39.99 for a year - less than £3.50 a month
  • The next level up is standard home emergency insurance, which costs £49.99 a year
  • Home Emergency Plus costs £69.99 a year, which works out at around £6 a month
Are there any limitations?

Really old or badly maintained boilers won’t be covered by Simple Landlords Insurance, and it’s worth remembering it does what it says on the tin… If it’s not an actual real life ‘emergency’ that’s causing problems for your tenants or damage to your building, you’ll have to wait to claim under your main Simple Landlords Insurance policy.

What’s the relationship between Towergate and Simple Landlords Insurance?

Towergate and Simple are both part of The Ardonagh Group – and that means we can point customers to the brand that will serve them best. For landlord home emergency cover, that’s Simple Landlords.

The Ardonagh Group is the UK’s largest independent insurance broker with global reach. We are a network of over 100 office locations and workforce of nearly 7,000 people.

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