Optician Insurance

Specialist business cover for opticians that allows you to focus your efforts where it’s needed.

Optometry insurance is designed to cover both local and high street opticians for their business risks, employees, liability and more. See how we can support you.

0330 123 5292
0330 123 5292 Weekdays 8.30am to 5.30pm
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Optician insurance features

Asset protection - Building and contents cover for your shops, warehouses, fixtures, fittings and stock.

  • Allowance for 50% seasonal increase of stock

  • Glass cover for windows, doors and displays

  • Additional premises anywhere in the European Union

Money and assault protection - Protection for loss of money

  • From your premises during business hours up to £5,000

  • Whilst in transit or in a bank night safe up to £5,000

  • Bodily injury to staff as a result of assault whilst carrying money belonging to your business up to £25,000

Employee dishonesty - Cover against losses caused directly by theft or fraud committed by your employees up to £25,000

Revenue protection - Cover against an interruption to your business resulting in reduced income and increased running costs

  • Standard limit is £750,000 over any 24 month period

Legal liability - up to £10,000,000

  • Employers' liability - legal costs and expenses in defending prosecutions and worldwide cover for employees normally residing in the UK working oversees

  • Public and products liability - As per your schedule, cover against legal liability including third party injury and damage to property

Legal expenses - Protection for legal costs arising from civil and criminal incidents

Additional benefits

We offer a range of online business services to all our customers including:

  • Risk management services

  • Towergate safety planning

  • Business continuity planning

  • Online safety training

  • Towergate commercial underwriting business law

  • Stress counselling

Optional cover

  • Staff sickness and absence

  • Loss recovery insurance

Prefer to spread the cost of your policy?

Paying by direct debit is an affordable and convenient way to pay for your policy. Through our preferred provider, Premium Credit Limited (PCL)*, you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments.

To find out more about PCL and direct debit payments, select Direct Debit.

*To understand more about how PCL work together with Towergate, please read our Regulatory Information.


Optician insurance exclusions

Asset protection

  • Wear and tear and gradual deterioration, faulty design, materials or workmanship

  • Unexplained losses, fraud or dishonesty

Money and assault protection

  • Shortage due to clerical or accountancy errors

  • Losses arising outside Great Britain, Northern Ireland, the Channel Islands, or the Isle of Man

Employee dishonesty

  • Losses supported solely by inventory or profit and loss calculations

Revenue protection

  • If your business is wound up or carried on by a liquidator or receiver or is permanently discontinued

Legal liability

  • Cover for acts of terrorism limited to £5,000,000 per event

Legal expenses

  • In respect of civil cases, the cover is subject to the case having prospects of winning or making a successful defence

  • Claims must be reported within 180 days of you becoming aware of an incident

Loss Recovery

  • All claims in respect of subsidence, personal injury, product or employer's liability, motor, marine, aviation, uninsured losses, civil proceedings, and any losses occurring outside the United Kingdom

These are just some of the key exclusions/limitations, full details will be found in policy wordings.


Optician insurance FAQs

My business is run from an appointment list and local client base. An unforeseen closure has larger repercussions than just a day's trade. We meet a minimum provision of care and appointments must be honoured/re-booked etc.

We understand that an optician has very different responsibilities from most other high street businesses. This is why we have created a specialist opticians insurance policy so you can be sure that it caters to the specific issues you face.

My accountant has advised me to insure for tax investigations - is this already covered by your policy?

Yes. As part of the legal protection section of the policy you would be covered for tax investigation undertaken by HM Revenue & Customs, so it is usually not necessary to take out additional insurance.

What is 'standard equipment' and what happens if we bring in new equipment for new treatments?

You are covered for new equipment and technology. As you bring in significant new equipment, you just need to contact one of our advisors so we can adjust the 'sums insured' on your policy.

What is it the 'specialist insurers' offer?

For instance - Opticians are trained professionals which can increase your staff costs in comparison to more typical shops. This means that, especially with claims for business interruption, your costs will be significantly higher. As a specialist insurer we understand the subtle, but important, differences between each industry and provide policies that cater specifically to them.

My opticians is predominately glass fronted, is this an issue?

Not at all. Let your advisor know and they can make sure it's covered in your policy. This doesn't cost any extra.

What is 'loss recovery insurance'?

This provides you with the services of a qualified claims consultant, to prepare and negotiate your eligible insurance claims over £5000. Services include telephone support and personal visits, arranging interim payments or temporary premises, co-ordinating recovery including workmen and contractors and negotiating to ensure best settlements. One of our advisors will be able to go through these details with you.

Where can I find more information about monthly Direct Debit?

If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.


Optician insurance claims promise

Your optician business has specific needs and faces specific challenges; that's why our experts work together with you to discuss your requirements and be there should the worst happen. Our dedicated claims team serves to minimise disruption to your business in the event of a claim. You can phone, email or write to us in the event that the worst should happen and we can see you through the claims process from start to finish. In fact our whole team is split up into dedicated departments so if you want a quote or impartial advice, to amend your policy, make a renewal or a claim, our experts are on hand make the whole process as simple as possible.

For larger and more serious claims over £5,000 we offer a 'loss recovery' service as an additional policy feature. This offers you a quick response Loss Adjuster dedicated to assist you with your claim. They will visit you and your business and see you through the entire process from initial paperwork to sourcing new equipment, arranging repair, finding temporary premises and negotiating a fair settlement from the insurance company.

0330 123 5292
0330 123 5292 Weekdays 8.30am to 5.30pm
Get a quote Request a callback
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