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Guide to Travel Insurance
Travel insurance can cover for a variety of different incidents, from lost luggage to sickness or injury. However, many people still travel without it, leaving themselves...
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Relaxing or adventurous? We provide travel insurance with a choice of cover options.
Choose from single trip cover if you’re planning on a one off break, or you need cover for up to 365 consecutive days of touring the world. Alternatively, you can opt for our Annual Multi Trip policy which will cover up to 62 consecutive days and for as many adventures as you'd like during the policy term.
Should you require it, you have the choice to add on some additional extensions to your single or annual multi trip cover for an additional premium. Whether it’s a skiing holiday, a golfing or fishing trip or you require additional cover for your wedding overseas, you’ll have the option to add some additional cover and tailor the policy to suit you.
We cover a variety of adventurous sports and activities from alligator wrestling to shark diving to bungee jumping. Whatever the activity we’re pretty sure we can cover it – just give us a call to find out.
Should you require it, you have the choice to add on some additional extensions to your single or annual multi trip cover for an additional premium. Whether it’s a skiing holiday, a golfing or fishing trip or you require additional cover for your wedding overseas, you’ll have the option to add some additional cover and tailor the policy to suit you.
| Cover | Basic 28/03/2018 | Standard 28/03/2018 | Premier 28/03/2018 | Premier Plus 28/03/2018 |
|---|---|---|---|---|
| Emergency Medical Expenses | £2,000,000 | £5,000,000 | £10,000,000 | £10,000,000 |
These are just some of the key features and exclusions, full details will be found in your policy wording. Show policy documents
This policy is administered by tifgroup and Union Reiseversicherung AG (URV). tifgroup has a specialist travel claims team, so it's the friendly team at tifgroup you'll speak to if you need to make a claim.
They’ll talk you through the details of your claim and advise you of the next steps in the process. If you’re claiming for any stolen property, make sure you have reported your loss to the Police and have obtained a written report and reference number - this will help with your claim.
We would also recommend you share your policy details with your next of kin, just in case they need to act on your behalf should you fall ill and you’re unable to make any contact with our claims team.
Call us on:
The team is available from 8:30am to 6:30pm Monday to Friday.
Alternatively you can email the team: claims@tifgroup.co.uk or find a claims form online here: www.tifgroup.co.uk/policyholders/claims
Make sure you include: your policy number, a phone number to reach you on, details of your claim and photos where possible and relevant.
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You’ll need to notify the airline within 24 hours and obtain a Property Irregularity Report (PIR) or its equivalent. Keep hold of your tickets and any luggage tags too. Following a delay of at least 12-hours, if you have needed to purchase essential items, please retain all receipts to help substantiate reimbursement.
Limits range between £200 to £500 pounds and are dependent on cover levels. Tablets are covered on the Premier/Premier Plus products.
Call the 24 hour Emergency Assistance Facilities helpline on +44 (0)020 3901 1722 and they will help you locate the nearest suitable facility. We will also cover associated expenses such as a need for necessary surgical or medical treatment. We’ll also cover travel and accommodation costs if another person on your trip is required to travel with you for medical reasons. This doesn't apply to any routine non-emergency tests or treatment. Just be aware an excess may apply to this section of cover.