insurance guide
A Guide to DVLA Car Classification
Understanding vehicle classification is important for many reasons and knowing what classification of car you drive will help with everything from driving with the correct...
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Car insurance for drivers of all ages and driving experience
Autonet offer two levels of car insurance: (1) Third-party fire and theft – cover to a third party for injury and damage if your car is in an accident, and cover for your own vehicle as a result of fire or if it is stolen; (2) Comprehensive – also includes accidental damage to your car in an accident.
Instant car insurance is available from Autonet’s online quote-and-buy facility or over the phone. Correspondence can be sent electronically or via the post, including full policy wording with key facts, schedule and car insurance certificate.
Additional offers for car insurance, subject to terms and conditions, include discounts on insurance policies and a mirrored no-claims bonus.
Autonet work closely with some of the biggest names in the insurance industry to provide you with car insurance quotes. Experienced advisers at Autonet are on hand to answer all your questions regarding your cover.
What should I do if I have an accident?
Firstly ensure you obtain the name and address of any people involved, including passenger names. Make sure you report any claim, accident, theft or loss as soon as possible to the claims team at your insurer. Please also send any writ, summons or letters received in connection with any claim, accident or loss as soon as you receive them to help us keep your claim moving.
If you receive any notice of prosecution, inquest or fatal accident inquiry connected to the incident, get in touch with the claims team as soon as possible.
Lastly, we advise you to report the vehicle's theft or use without your consent immediately to the police and obtain a crime reference number.
If you or your vehicle are involved in an incident (such as an accident, theft or fire) covered by your policy please call our 24-hour freephone helpline:
Read our car insurance guides and articles:
insurance guide
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This is a discount awarded for the completion of 12 months of continuous claim free insurance. NCB can only be earned and used in your own name and on one vehicle at a time. NCB is not acceptable if it expired more than 2 years prior to the inception of your new policy. NCB is reduced after a fault claim (please refer to your policy wording for details of NCB reduction). If you are unsure if your NCB is valid you can call our experienced advisers on 03303 438 629 who will be happy to help and advise you.
This is the first part of each claim which you (not your insurer) must pay. There are two types of excess:
Compulsory excess - this is an excess that has been applied as a requirement by your insurer and will vary according to your personal circumstances and the terms of cover provided. A compulsory excess may be required if you drive a particular vehicle or you have inexperienced drivers on your policy. There is also a compulsory excess for fire, theft, windscreen claims or malicious damage.
Voluntary excess - This will apply where you agree with your insurer to pay a greater part of each claim, in addition to your compulsory excess. A voluntary excess can be increased or decreased at your request during your online quotation and it may affect your premium.
A fault claim is any claim resulting in your own insurer being liable (paying for the claim). For example, you are not to blame for a theft claim but your own insurer would be liable, as they have no other party to recover the costs from.
If your insurer pays for your damages in a claim, for example where a third party hit you, but then re-coups their costs via the third party's insurer, this would be a non-fault claim as your insurer was not liable.
Yes, it is always advisable to tell your insurer of any incident the insured vehicle is involved in, so that your file is always fully updated, even if no claim is to be made. All incidents should be reported to 0800 9537 537.
An electronic immobiliser is a device fitted to the vehicle that disables the engine of your vehicle when it is not in operation by you. Some newer vehicles have these factory fitted by the manufacturer and these are normally shown within your vehicle brochure. It is also possible to have these fitted by a garage or specialist, who would supply a certificate of installation detailing the exact model of your vehicle's immobiliser. A copy of your fitment certificate may be required.
A manual immobiliser is a device which is usually placed on the steering wheel or gear lever of your vehicle.
There are two types of Thatcham graded immobiliser:
T2 = An immobiliser that has been judged to comply to the Thatcham criteria.
T1 = An alarm/immobiliser combination that has been judged to comply to the Thatcham criteria.
