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Tenants' Insurance

Home contents insurance for tenants, in a rented property.

  • Insure just yourself or up to six people collectively
  • Cover for your landlord’s buildings, fixtures and fittings, if needed
  • Tenants accidental damage insurance can also be included

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0344 892 1750
0344 892 1750

Mon - Fri 9am - 7pm, Sat 9am - 1pm

Read on for more info about our tenants' contents insurance:

Contents insurance for tenants and households

Whether you live alone or with a partner, in a rented home, or you share the property with housemates, we can provide tenants' insurance for a variety of scenarios. So whether you want protection for your bedroom only, the entire house collectively, or the whole house by yourself, we can offer you straight forward cover.

Furnished or unfurnished insurance?

Does your landlord require you to insure their buildings, fixtures and fittings as part of your tenancy agreement? We can provide £5,000 for accidental damage as well as a value set by you for your own contents. We can also provide new for old cover on everything except clothing and linen.

Single item and valuables cover

For each and every valuable item in the home – such as phones, laptops and bicycles - we can provide up to £1,000 cover. Just be sure to list these items at the start of your policy.

Tenants' accidental damage insurance

We know that accidents happen, so to give you peace of mind, accidental damage cover can be included on your tenants' contents insurance policy for your own belongings.

These are just some of the key features and exclusions, full details will be found in your policy wording. Show policy documents

Tenants' Insurance Claims

With our Tenants’ Contents Insurance, you can rest assured that if the worst should happen, you will receive support throughout your claim. Call the claims number and you will be guided through the steps, from completing the claim form, to how to obtain estimates for repairs or replacements.

Simply call the claims team, who will take you through the next steps, from completing the claim form and obtaining estimates for repair or replacement and guiding you through the process to your authorised repairs or settlement. Where necessary, our specialist loss adjusters will be available to help you too.

Need to make a claim?

Please call:

0345 074 4760

Lines are open Monday to Friday, 9am-5pm

Tenants' Insurance Articles & Guides

Get tips and advice from our industry experts about your rented home:

What is a tenancy deposit protection scheme?


What is a tenancy deposit protection scheme?

As a landlord, you look after the deposit of your tenant. Take a look at our guide to find out what is legally required and why a protection scheme is good for you and your tenants.

Tenants' Insurance FAQs

What is the difference between tenants' contents insurance and home contents insurance?

Both cover your own contents against fire, lightning, theft, storm, flood etc. The main difference between the two is that generally, in rented properties, not all of the contents belong to you (the resident). Our tenants' contents insurance includes cover for up to £5,000 in respect of accidental damage to your landlord’s contents, fixtures and fittings, all of which are not normally included in a standard home contents policy.

I live in a property shared with friends, am I eligible for cover?

Yes, cover is available for houses, bungalows, maisonettes, individual flats and flats in halls of residence with up to six unrelated people who are sharing.

Is my mobile phone/laptop covered?

Optional cover is available for mobile phones and laptops – this must be taken if the items are to be covered in or out of the home. Cover for your home desktop computer is included as standard.

Does this policy renew each year?

Yes, it does - and when your tenants insurance policy is due to expire, we’ll send you a renewal invite explaining everything you need to know.

Can I pay by direct debit?

If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.

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