About Cleaners and Cleaning Insurance


Public Liability cover

Popular limits of £1million, £2million and £5million available to help protect your business against legal costs from accidental injury, illness or damage claims made by the public, when your business is alleged to be at fault.


Employers' liability insurance up to £10 million

Employers' liability cover for your cleaning business with indemnity limit of £10 million.


Dedicated cleaners claims service

Our team of claim handlers are here to give you peace of mind.

Direct Debit

Pay for your cleaning insurance by Direct Debit

You can choose to split your payment into 10 monthly instalments. Please read our dedicated page on Direct Debit.

Features of Cleaners and Cleaning Insurance

Standard cover

Liability cover for cleaners

Our cleaners and cleaning insurance cover includes public liability insurance so you are covered if you accidentally damage property that you don’t own or if someone is injured due to your work, giving you peace of mind should something happen. Cover excludes damage to property being worked upon.

Legal Defence costs

You can include the legal costs of other business-related claims, such as employment tribunals, tax investigations or even data breaches, usually as an optional extra.

Employers' liability cover up to £10 million

As your cleaning business grows you can be confident in the knowledge that any employees you take on are covered by our cleaners and cleaning insurance. Just be sure to inform your adviser of any changes to your team.

Additional extras for cleaning cover

Your cleaning insurance policy can be tailored to your needs. We can help you choose the best cover for your business, including liability limits and equipment protection to suit you.

Cleaners and Cleaning Insurance FAQs


Can you provide liability cover wherever I work?


Our policies are suitable for UK based cleaning businesses who work on both domestic and commercial properties. We do not cover Public liability and Employers liability sections arising out of work undertaken in hospitals.


Can you provide employers' liability?


Yes, we can provide cover for permanent and self-employed cleaners. It is important that you declare how your workforce are employed as this will impact how risks are calculated.


Are labour-only sub-contractors and agency staff covered in the same way that direct PAYE staff are under the employers' liability policy?


Yes, all types of employee can be covered for the same risks.


Do you cover cleaning work in domestic and non-domestic and hazardous locations?


Yes, cover can be tailored to your needs.  We can offer cleaners and cleaning insurance policies for domestic properties only; domestic properties plus shops and offices; and domestic and commercial properties with additional cover for hazardous locations added on to suit your requirements.


I sell a small amount of cleaning products. I do not make or re-brand these, I just sell them. Can this be included in the cover?


Yes it can. We can extend cover to include products liability for goods supplied and if you have a warehouse/ trade counter then we can cover the stock and your general contents for accidental damage, flood and other perils. Goods in transit to cover loss or damage whilst to transit is another option. Ask us for details.


Can I pay in instalments?


To help you spread the cost of your premiums, we offer a quick and easy direct debit scheme for spreading payment over ten months. Please visit our dedicated Direct Debit page to find out more.


Where can I find more information about monthly Direct Debit?


If you would like to know more about our monthly payment option, please visit our dedicated Direct Debit page.

How do I make a claim?

When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.


Find your insurance documents

and make sure you have all your information at hand, including your policy number


Call the claims team

on 0344 892 1384 and explain exactly what happened


Provide photos if requested

to help us understand what happened as quickly as we can

Relaxed Person Making Claim