Buildings and contents cover to look after your new-build home.
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If you have any questions about your policy or need to make a change, our friendly customer service team is available Mon - Fri
Accidental damage cover for underground pipes and services is included as standard in new building insurance
You can add homecare emergency cover to new building insurance, which gives you a 24/7 helpline
You can use our Direct Debit facility to pay your new building insurance premium into instalments for an additional charge
New building insurance provides contents cover up to £150,000. The policy includes a minimum standard of security condition - you must lock all of your doors and windows when you leave the home for this cover to remain valid.
In December we increase cover automatically by 10% for Christmas presents. Additionally, if you are getting married, we can increase cover by 10% for the months prior to and following the wedding day.
If your home becomes uninhabitable due to damage following an insured event such as a serious fire, then you’ll have cover in place towards the cost of staying somewhere else.
If you have students in your family, contents in their university accommodation can be covered up to £2,000.
You can choose to add extra covers to your new building insurance. These include cover for legal expenses costs up to £50,000, for situations such as consumer defence, property infringement, tax investigation and identity fraud.
We can also offer our new build customers the additional cover of Towergate Assistance which supports you through the process of making and managing property damage claims on your policy (through the advice of an expert loss adjuster to prepare, negotiate and settle insurance claims, excluding liability claims.)
When you need to make a claim, we'll guide you through the process and get your claim settled as quickly as possible.
If you are buying a home with a mortgage then you must have buildings insurance. and if you own it outright then it is best practice to insure it. Contents insurance is optional but a good idea and includes personal liability.
If you are renting a property, you will need contents insurance. If it is a leasehold property, it is very likely the buildings are insured by the freeholder but always make sure.
Buildings insurance covers damage to the structure and anything permanently fixed within a property, which includes walls, roof, floors, and fixtures and fittings.
The things you need to cover in addition is 'contents insurance' for potential loss or damage caused to your household goods and personal possessions within the property. For further information speak to your insurance adviser.
Buildings insurance covers the cost of repairing or rebuilding your home. This will often cover damages to your home caused by:
Buildings insurance does not cover general wear and tear, which is the kind of everyday light damage expected over a period of time. For example, scuffs and light marks on floors and walls and gradual discolouration or deterioration caused over a period of time.
Home contents insurance covers loss or damage caused to your home contents and your personal possessions while they are located within your home. Basic contents insurance does not cover possessions while they are away from your home, although you can ask our advisor to include an extension for personal possessions cover away from the home - for example, loss of a handbag while you are on your daily commute.
We have a policy specifically for those who have lodgers in their home. That way you can be covered for the additional risks associated with having a lodger in your home. You can contact our team for lodgers insurance.
Yes, you can add cover for home emergencies to your new building insurance policy.
We specialise in providing cover where other providers can’t. If you've had previous claims, we will still consider your property even if you've been rejected by other insurers. This is also handled by our team and details can be found on our contact page. In all cases, the more information you can provide regarding your previous claims, the better.
Homes which are at risk of flood are often a little trickier to insure. We have policies which will cater for flood in some of the harder to cover areas and we can often refer cases to our insurers to see if they can provide cover. You can read more on insurance for flood risk areas, provided by our team.
Running a business from your home often means you have slightly different needs to a standard home. See our home business insurance webpage for more details.
Property owner’s liability is related to an individual’s legal responsibility to properly maintain property they own so it is not a danger to others. If through your negligence accidents connected to the property causes a third party to be injured or their property to be damaged, they may seek compensation from the property owner. Property owners' liability will cover your legal defence costs, and if responsible will pay compensation. It’s important to have insurance in place to cover this, most home insurance policies, including our own, include this as standard.
For details of the terms and conditions applicable, please refer to the insurance product information document and policy wording, both of which are available during the quotation process.
You can pay by credit card or monthly Direct Debit.
If you prefer to spread the cost of your annual premium, we offer a quick and easy Direct Debit scheme. When you choose to pay premiums in instalments, you will be paying under a premium finance plan.
We will give you full details of the finance provider, and the additional cost of finance, when we provide you with your payment plan quotation. This will include the total payable, the number of monthly instalments and the cost of each, as well as the representative APR.
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