We compare quotes from leading insurers such as Axa, RSA, QBE, NIG, Zurich as well as our in house property underwriters to find you the right cover at the right price.
If and when it comes to the crunch and you need to make a claim, we have an in-house team who work hard to understand all the details of your claim then get these to the insurer to get your claim resolved as quickly as possible.
If there are any complications with your claim, we’ll follow this up with the insurer and keep you updated with the progress of your claim.
Call us or email us with; your policy number, a phone number to reach you on, details of your claim and photos where possible and relevant.
Get tips and advice from our industry experts to ensure you get the best out of your landlord insurance.
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Accidental damage cover is usually an optional extra on your landlord insurance. But what does it do and how do you weigh up your options? Our new landlord video looks at this type of insurance to help you decide. Watch to find out more…
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You can claim for loss of rent if your building is uninhabitable due to damage or an accident which is covered by the rest of the policy (see: What does landlord insurance cover me for?). Some of the policies offered by our panel can also insure your property whilst it is empty however, this only covers you for damage whilst the property is already empty and therefore won’t cover your lost rent.
Finally, some insurers on our panel offer an extension to their policy which means you can claim for loss of rent if the tenant can’t/hasn’t paid you. Please be aware though, that without this extension, you can only claim for loss of rent if your property is uninhabitable due to damage.
Yes , we can cover loss of keys, but also for the replacement of locks and damage from an emergency access too. Say your tenants vacate your property and keep a set of keys, or whilst unoccupied you lose the master set? Replacing the locks and keys or worse having to break in, in an emergency during the time you lose your keys, can cost a considerable amount. We can offer peace of mind knowing these easy accidents can be covered by your landlord insurance.
Whilst our online insurance portal offers suitable cover to a large proportion of our landlord customers, we always advise speaking to our advisors directly if you have anything out of the ordinary, want specific cover for something or want to discuss ways to get cover even cheaper. We can often discuss lowering areas of cover you may not need, or want, or help you source a discount.
As a specialist broker, we pride ourselves on understanding our customers’ needs and finding them a policy that offers the most suitable landlord insurance, at the right price. However, sometimes this is best done over the phone.
A lot of landlords with coach houses to rent find it a struggle to get the right cover (or any cover at all) with high street insurers or online. Because we have access to large proportions of the insurance market and have good relationships with the insurers themselves we can find policies that others can’t. You will need to speak directly to one of our advisors though!
As long as the building is on the deeds to the property, be it a garage, out building or annex we’ll be able to help you find the right policy. The tenant will need to occupy the property too. This means if you rent the garage or annex separately you may need to look to cover these on separate policies.
We can provide cover for malicious damage. This doesn’t necessarily come as standard on all policies from our panel of insurers so make sure you ask us for it when you call us or get a quote online.
With malicious damage cover in place, if a tenant damages your building or your contents, you’ll be able to claim and we’ll do our best to recover the cost of the damage caused. So if a tenant spray paints your walls or slashes your sofas, we’ll sort it for you.
If you need cover for subsidence, we can provide it. However, there is a “but” – if you your property has a history of subsidence we’ll require an inspection of the property to establish the risk of further damage before we provide cover.
Insurance is all about covering risks. Statistically, tenants such as DSS and students pose more of a risk to your property. After all, it’s no secret that students like to party!
Some insurers or brokers simply won’t cover you if you have high risk tenants living in your property. Here at Towergate however, we can provide cover for a wide range of tenant types. So, if for example, that student party gets a bit out of hand and a window gets accidentally broken, you’ll be covered under the accidental damage section of your policy (if you’ve asked for that to be included in your policy).
The simple fact of the matter is all insurers are wary of properties with subsidence, even if it was 10 years ago! Usually we won’t have trouble finding you insurance as long as you can provide the correct paper work to prove the initial cause has been dealt with and subsequent checks have been made. Speak to us on the phone, or via email, and we can discuss your options with you.
Many of our customers often assume the rebuild price is the same as the market value. This however is not the most accurate way to understand the costs because this value does not include the demolition and debris removal of the previous property, or the architects, materials or labour costs to re-build. Not forgetting, many insurers will charge a penalty, for underinsuring a property so it’s very important this is correct.
We advise all our customers to use a rebuild calculator or professional service to get the best landlord insurance cover for their property.
The standard perils landlord insurance covers you for are the same as standard home insurance. They are things like fire, floods, escape of water, subsidence etc. The differences can be things like loss of keys, loss of rent, conditions on leaving it unoccupied etc. Our online quote system or advisor will be able to discuss your requirements and find something that suits your needs exactly.
That’s great. We can help you here too!
We specialise in finding great insurance policies for landlords with multiple properties. In fact if you have between 1 and 50 properties we can often find you discounts on the policies and the administration fees
We can also include any new policies pro-rata, meaning you can keep the same renewal date for all you properties.
Absolutely. We really value experienced landlords and know that when you’ve been at it for a while, you tend to be lower risk. With that in mind, we reward careful and experienced landlords with reduced rates.
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