Park Home Insurance

Protecting your home, your contents and your right to the quiet enjoyment of your park home

  • We take care in helping you to protect what’s important and are happy to take time guiding you through all available options
  • We are active in supporting park home communities across the UK
  • Discounts are available over the phone for members of IPHAS, NAPHR, NPHOC or PHRAA

Know what you’re looking for? Get a quote or buy online today

Get a quote

If you would like a little more support you can give us a call for quotes, to buy a policy or to ask a question

0344 892 1413
0344 892 1413

We’re here for you Mon - Fri 9am to 5pm, Sat 9am to 12pm
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Beat your renewal by 5%

Call us today and we will beat your renewal price by 5%**.

This offer is only available when you call us. See terms and conditions.

**Offer available to new customers only. Not in conjunction with any other offer. 5% off the total renewal price, including fees & charges if applicable, from your current insurance provider, applies to like-for-like cover. Offer not available online or in conjunction with any other offer. Subject to: Minimum price of £100, sight of renewal notice within 14 days of inception and underwriting acceptance of Towergate scheme. Offer expires: 31/12/2015 but can be withdrawn at any time. Calls may be recorded.

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So what makes our cover stand out from the crowd?

24 hour home emergency cover

Imagine you have a burst pipe in the middle of the night, we provide a 24 hour contact who will come to you and carry out emergency repairs. You will have no excess to pay for this cover so it won’t leave you out of pocket but just be aware there is a limit of £500 per claim.

New for old cover for home and contents

We will replace your park home with a brand new equivalent model where necessary and this is true for your contents too. If you have higher value or unusual items it is important that you give us a call so that we can discuss the things you love in more detail.

Free legal advice available 24/7

We understand that park home legislation is changing all the time and that these changes can be confusing. For that reason, our cover includes a 24 hour legal helpline, manned by experts who can answer your questions and concerns. Our legal cover is limited to disputes related to your park home, check your policy booklet or ask the team for the full list of exclusions.

No excess on most claims

You can relax knowing that there is no excess applicable to most claims on our Insurance for your Park Home policy. The only one to watch out for is the excess related to subsidence, landslip or heave which is a £500 excess.

These are just some of the key features and exclusions, full details will be found in your policy wording. Show policy documents

It’s the moment of truth – you need to make a claim.

At Towergate we’re proud of our claims service. Our friendly park home team in Cheltenham are dedicated to reacting quickly and to keeping your claim moving forward.

We will talk you through the details of your claim and advise you of the next steps in the process. We will continue to guide you through from notification through to settlement.

Need to make a claim?

We’re here to help so call us on:

0344 892 1416

Articles & Guides

Get tips and advice from our industry experts to ensure you get the best out of your park home insurance.

Park Home Roadshow


Park Home Road Show Schedule for 2015

We are delighted to invite park home residents to come along to one of our 2015 park home road shows being held in the Heart of England, East Anglia, Essex and the South of England. So what are they about and when can you come along?

Park Home Cream Re


Pitch Fee Reviews- How do they work?

The Mobile Homes Act 2013 introduced a new procedure for the review of pitch fees designed to make the process much more transparent and hopefully to reduce pitch fee disputes. In this article we run through the process of pitch fee reviews, from review forms to notice periods.

Park Home Emergency Assistance


Homecare Emergency Assistance For Park Homes

As part of our Park Home insurance video series this video explains the benefits of our home care emergency assistance cover and how it can help you. Check out the video to find out more...

Customers rate our service at 92%

Based on 1812 independent customer reviews.

DateProductScoreCustomer Comment

Park Home Insurance (Renewal)


As I put in a claim because of damage caused by blocked drains which, in turn resulted in a flood of sewage and also of clean water, I fully expected an assessor to call, view and to offer alternative accommodation whilst the problem was resolved.

This did not happen and although Towergate has agreed to pay the sum quoted for replacement of the damaged items I have had to live in chaos for over one month and with a further period of another month before the situation returns to normal.

Park Home Insurance (New Policy Holder)


happy to be protected by you but i recommended my best friend Mrs Merete Gaunlett who lives here at merebrook park. The address is 8 Lea Lane. She recommended her neighbour Jackie. Both have taken insurance with you. Jackie and merete have received the recommendation vouchers but i have not. Can you look into this please. Thank you .....

Park Home Insurance (Renewal)


so far so good for an insurance Co

Park Home Insurance (New Policy Holder)


Good experience all round. Felt very confident with the information given. Very thorough conversation with details explained clearly. Not rushed to make a decision but very polite and courteous telephone manner. Would def recommend to others.

Beach Hut Insurance (New Policy Holder)


Polite and friendly on the phone but took ages to come back to me regarding my query and it took weeks for the paperwork for my policy to arrive. In fact they were only received after I called to chase then twice. Poor after service once my money was taken.

Specialist Home Insurance (Renewal)


Service has been prompt, polite and useful.

Specialist Home Insurance (Renewal)


Very good service. Would recommend it to others.

Park Home Insurance (New Policy Holder)


We have requested paperwork to be sent to us , but have not received any would appreciate it if you would forward it to us as soon as possible many thanks

Park Home Insurance (Renewal)


The admin fee you charge is too high for the service you provide

Holiday Home Insurance (Renewal)


Straightforward policy renewal covered through the post so no spoken contact, No problems

More reviews


What happens at renewal?

We will try to give you a call before renewal is due to see if you would like to make any changes to your policy. We’ll then send your renewal in the post with plenty of time for you to check through the details and make sure you’re happy. You can pay by direct debit, cheque or in full on a debit or credit card.

What is blanket cover and why do I need it?

We give a blanket cover on our park home policies which means for a double unit, you will be insured up to £500,000 for the replacement of the park home and up to £75,000 for the replacement of your contents. For a single unit £250,000 is covered for buildings and £50,000 for your contents. The reason for having these figures in place is to make sure that we can cover a full replacement of your park home as new, even if the value of a new home has increased a little over the years. It also ensures extra costs like debris removal and delivery of a new home are all covered and you are not left out of pocket.

What happens if I have a legal dispute with the park owner?

You can speak with legal experts at Park Home Legal Services for any advice you should need and this is included in our policies. In addition, we have legal support available from Abbey Legal protection who can offer advice and represent you in court or at a Residential Property Tribunal. Just remember this cover is for park home specific disputes only.

Can I pay in instalments?

If you would prefer to spread the cost of your policy you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments through our preferred provider, Premium Credit Limited (PCL).

To find out more about PCL and direct debit payments, select Direct Debit.

To understand more about how PCL work together with Towergate, please read our Regulatory Information.

Where can I find more information about monthly Direct Debit?

If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.

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