Carolyn is a respected industry leader with over 35 years' experience within the care insurance sector. She works across a wide spectrum of insurance product and policy development, delivery and optimisation for care industry clients, including managing global corporate accounts, working closely with trade associations, and helping clients in protecting their businesses and personal assets. Her areas of expertise within the sector include care homes, nurseries, domiciliary care, hospices and charities.
Carolyn currently works at Towergate as Head of Care Insurance. Towergate is the UK’s leading independent insurance broking platform and forms part of the Ardonagh Group, an international network of over 100 offices and 7,000 people which incorporates leading brands in both Lloyd’s of London and global markets.
She previously worked for 10 years at Aon as a director, client services leader and assistant director for claims.
Learn about your responsibility, as an employer, for domiciliary care staff who drive at work.
January 12, 2024
Read our guide to setting up a domiciliary care company, including getting the right insurance.
December 19, 2023
With the rapid rise of AI, how is this technology likely to affect the social care sector across the UK?
October 30, 2023
Successfully completing the certificate not only enables new recruits to take the first step in a career in health and social care, but it also provides invaluable knowledge that will help them to provide compassionate care within your workplace. Successfully completing the certificate not only enables new recruits to take the first step in a career in health and social care, but it also provides invaluable knowledge that will help them to provide compassionate care within your workplace.
September 07, 2023
At the end of July, we launched our latest competition for the care sector, where we encouraged care homes to get their residents outdoors, celebrating nature in their most creative ways.
September 07, 2023
Check out our tips on renewing your social care insurance cover.
April 19, 2023
The UK social care insurance market has been restricted for many years, with underwriters concerned at the volume and cost of claims being reported across the sector. The COVID19 pandemic has not improved insurer’s attitude towards the attractiveness of either health or social care risks, meaning further restrictions being placed within the market. As a result, it is vital that care organisations present themselves in the best possible light to ensure that they are able to obtain quotations from the limited number of insurers available, at the most competitive price.
April 18, 2023
Making your home more accessible for seniors or loved ones with mobility limitations or disabilities, can be a pricey task. Here are a number of budget-friendly, smaller changes, that you can make with little-to-no cost that can help adapt your home to cater for the people in your life to help them live more comfortably and have greater independence.
April 14, 2023
As a social care provider, you must be aware of your responsibilities when external parties enter your residential setting.
March 20, 2023
This year, Towergate Insurance are celebrating 40 years of working in the care sector and to commemorate our ruby anniversary, we have delved into our archives, as well as spoken to some of our care industry partners to explore just how much the care sector has changed in 40 years.
June 17, 2022
This year, Towergate are celebrating 40 years working in the care sector, providing specialist insurance and risk management solutions to care homes and domiciliary care agencies.
June 01, 2022
There are many benefits to the Mobii Interactive Sensory Activity Board.
June 01, 2022
To celebrate 40 years working in the care sector, providing specialist insurance and risk management solutions to care homes and domiciliary care agencies, we want to involve you!
May 31, 2022
Insurer Markel UK, asked Towergate, as one of the biggest brokers in the care sector, to contribute to a whitepaper that seeks to examine how the COVID pandemic has changed the insurance environment f
August 17, 2021
Read our top tips for renewing your business insurance.
March 11, 2021
Water damage claims cost the insurance industry hundreds of millions of pounds every year and could account for over 50% of business interruption claims.
February 05, 2021
We wanted to support the sector with some top tips on how to approach your renewal during the coronavirus pandemic.
October 28, 2020
When you think of ransomware, you may picture a hacker targeting staff who use laptops or PCs, but employees' mobile devices are vulnerable too.
October 26, 2020
As technology develops, our reliance on it increases and in turn cyber related incidents are on the rise.
October 25, 2020
The risk of cyber crime is increasing, and care and medical organisations are no exception. Find out how to protect your business against this threat.
July 31, 2020
As lockdown limitations are lifted businesses need to adapt to new regulations and restrictions, and cope with fluctuations in financial performance.
July 27, 2020
Find out about the Markel Law Hub, a legal information portal to give up-to-date legal information and a wide range of legal precedents for businesses.
June 04, 2020
With rising numbers of self-employed people and small businesses across the UK it’s more important than ever to make sure you have the right protection.
June 03, 2020
If you are travelling with pre-existing medical conditions, read our tips to help you have a safe and comfortable journey.
December 24, 2019
Contingency planning in home care is vitally important and the winter weather never fails to challenge home care providers. Read on to find out what you can do to prepare.
October 31, 2019
Find out how the state-backed medical indemnity scheme will affect your medical insurance.
May 14, 2019
Find out how to make sure your staff absence cover suits your needs and contingency plans.
March 18, 2019
Read how to ensure you take out an insurance policy with have adequate cover for your needs; and therefore avoiding paying a lot more than you anticipated.
November 29, 2018
Read our guide for care home and hospice professionals to keeping your residents safe when enjoying the health benefits of gardening.
April 05, 2018
This article looks at some heart-warming stories of love in care homes and reveals some secrets to happy marriages.
January 30, 2018
Our guide to insurance requirements for local authorities in the UK.
November 30, 2017
This article explains what a care liability claim is and how you can react in the event of a claim against your business.
October 11, 2017
Towergate Insurance recognises that not all home care providers have the resources to keep on top of new legislation coming out of parliament, as well as the steady flow of case law from the courts.
August 31, 2017
Employers owe a duty of care under health and safety law to ensure the risks of home carers driving at work are managed.
August 31, 2017
Find out what impact underinsuring your nursery can have on the amount of money received in the event of a nursery insurance claim.
March 01, 2013
Without an understanding of the law, lone domiciliary care workers could be exposing your business to liability claims. Read on to find out more.
February 26, 2013