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We don’t want you to feel restricted when you travel so if you feel like touring the Europe in your trailer tent then our insurance covers most countries within the EEA. Our cover in Europe is for the full 365 days of the year but there are still a few countries where we can’t provide cover so it’s best to check your policy wording to be sure. If you choose a new for old policy you can go a little further afield but again, make sure you check the geographical exclusions before you travel.
Storm damage may be one of the most common claims on trailer tent insurance so it’s good to know when those rain clouds start grouping overhead; our policy provides cover for damage. This will include damage from weather such as wind, lightening and on occasion unfathomably large hail stones.
Imagine an accident on the road which causes damage to your trailer tent. It may leave you unable to tow it back home. Never fear, with this cover you can call the RAC for emergency towing assistance. This cover is included for your trailer tent but does not extend to towing your car if you have a breakdown. You’ll find the contact number in your policy booklet or you can double check with one of our helpful team, either way we recommend jotting it down before you travel.
It may be a little easier to tow a trailer tent than a full size caravan but accidents can still happen. Never fear, our trailer tent policy is designed to cover miss-haps too so if you accidentally bump or scrape yours during towing, on the drive or at a site, the repairs are covered. It’s important to remember that like most insurance policies, our cover does not cover wear and tear or gradual deterioration but with a little care and maintenance you can usually avoid these kinds of repair.
These are just some of the key features and exclusions, full details will be found in your policy wordings. Show policy documents
We are on hand from 9-5 on weekdays to assist you with the process of making your claim.
You can get started here by downloading the claims form.
It’s helpful for the team to check photographs of damage so they can assess the next steps to getting you back on the road. Make sure you take a few and send them to us.
To get the ball rolling, simply email us or call us on:
Lines are open Monday to Friday, 9am-5pm
Get tips and advice from our industry experts to ensure you get the best out of your caravan insurance.
One of the beauties of owning a touring caravan is its spontaneity and the ability to travel around our own country with little hassle. But when you’ve invested in a caravan, it’s also a great idea to take it further afield. With Europe just a short ferry ride away, if you want to take in somewhere a little different while still enjoying some of the comforts of your own home, taking your caravan to Europe is fantastic adventure.
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If your trailer tent is worth less than £10,000 we require either a hitch lock or a wheel clamp to be fitted when it’s unattended. For trailer tents valued at more than £10,000 we require both a wheel clamp and another form of security such as a hitch lock or tracker to be fitted at any time when the trailer tent is left unattended.
An excess is the first amount you would pay towards your claim. Our trailer tent policy gives you options to set your excess at £0, £100 or £250. Your excess will also be insured, so if your claim relates to accidental damage, theft, fire or vandalism you will not pay towards the claim. This cover is limited to £250 of excess per year.
There are several locations where our insurance can cover your trailer tent whilst stored. If you choose to store it at your home then in your garden, on your driveway or in your garage are all suitable but you cannot store your trailer tent on a public road as your insurance will no longer be valid if it gets stolen. If you store it on a site we have some requirements the site must meet so it is deemed secure enough. We ask that parks and caravan storage sites must have a perimeter fence around the storage area and locked gates onto the site.
We can cover; caravans, airstreams, pop-ups, folding campers, trailer tents and 5th wheelers, just ask our helpful caravan team. In addition we can cover horse trailers but through a different part of Towergate. Click here to view the page.
If you would prefer to spread the cost of your policy you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments through our preferred provider, Premium Credit Limited (PCL).
To find out more about PCL and direct debit payments, select Direct Debit.
To understand more about how PCL work together with Towergate, please read our Regulatory Information.
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