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Financial Failure Insurance

Financial failure insurance for tour operators, travel agents and accommodation villa providers, with specialist solutions to suit you.

  • Easy-to-manage financial failure insurance scheme that meets The Package Travel Regulations
  • Spread cost over monthly payments
  • Scheme fully approved by ABTA as an alternative to bonding

Request a quote for your financial failure insurance online

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Call us today to speak to an adviser:

01932 334 140

Weekdays 9am – 5pm
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Features of our financial failure insurance for tour operators

Financial failure insurance

As one of the market leaders in financial failure insurance we can help you protect your legal financial obligations to your customers. The 1992 EC Package Travel Regulations make it illegal to take any consumer money for any package holiday without having the appropriate level of protection in place.

Easy-to-manage financial failure insurance scheme

Our easy-to-operate, pay-as-you-go financial failure insurance scheme, backed by an A+ rated insurer, is available to all tour operators and accommodation providers (subject to application). Travel Regulation Insolvency Protection (TRIP) meets all the requirements of the EU Package Travel Directive, including the changes in force from 1 July 2018.

Travel Regulation Insolvency Protection

Our in-house financial failure insurance team have over 30 years' experience in the sector and can advise the right Travel Regulation Insolvency Protection cover for you. Our financial failure insurance is fully acceptable to a number of well-known merchant services suppliers without the need of further security or cash deposits.

A recommended ABTA Partner+

We are an ABTA Partner+ and are endorsed by ABTA for our products and services. The policy has been fully approved by ABTA’s legal team and is acceptable in the membership process.

Financial Failure Insurance Claims

In the event of insolvency, your passengers can make or discuss a claim and can call us on:

01932 334 140

Or email us at

Each claimant will be assigned a dedicated claims handler to assist them throughout their claim.

  1. 1. We aim to assess all new claims within 24 hours (subject to confirmed insolvency)
  2. 2. Once a decision is made on a claim we aim to make payment within five working days

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Financial Failure Insurance FAQs

Why do I need financial failure insurance?

Any tour operator which offer a package holiday for sale in the EU (irrespective of destination) must comply with the Package Travel Regulations which came into effect on 1 January 1993. One of the most onerous responsibilities is the need for the tour operator to provide security for passengers’ holiday payments prior to and up to the completion of the package holiday, in the event of the financial failure of the organiser.

Our Travel Regulation Insolvency Protection (TRIP) financial failure product, unlike a trust account, will allow an operator to free up cash flow. We will also provide a logo and wording for your literature to confirm you have appropriate cover in place, putting your clients mind at ease that they are protected at the time they pay for their holiday deposit.

What is the Travel Regulation Insolvency Protection scheme?

Our specially designed Travel Regulation Insolvency Protection scheme is available to all tour operators, travel agents, holiday operators and accommodation/villa providers (subject to status upon application). We have in-house experts that specialise in travel protection insurance, passenger protection insurance and financial failure insurance who can advise the right Travel Regulation Insolvency Protection cover for you. Speak to one of our financial failure insurance advisers to find out more about the protection we offer, or see further details.

Why should I get my financial failure insurance from Towergate?

As one of the market leaders in financial failure insurance we can help you protect your legal financial obligations to your customers. We will provide marketing collateral showcasing your partnership with us, helping your customers have more confidence in your brand.

We are also in a Government steering group for tour operators insurance and are therefore aware of the latest regulations and public information so we can help tailor your policies to meet your requirements.

Do you offer travel bonds?

Yes, we offer travel bonds to help you flexibly and safely make the most of your money. Our years of experience have given us detailed knowledge of travel bonds and related insurance risks, allowing you to focus on your clients. Speak to one of our specialist insurance advisers to find out more.

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